We’ve got the perfect recipe for your food and drink deliveries
We’ve got the perfect recipe for your food and drink deliveries
Let’s keep your customers coming back for seconds
Popularity of online food and drink shopping is growing, with 15% of UK consumers having shopped online for food/recipe/subscription boxes in the last 12 months.1 We have a flexible range of delivery services to help you meet demand and support your business growth. From sending letterboxable sized parcels and more with Tracked, to guaranteed and same-day delivery, or keeping items cool with gel packs you supply, we have the flexibility and scalability to help you stay ahead even during your busiest periods.
We are the most trusted delivery provider amongst major UK delivery providers2
Contact us and we’ll call you back
Get in touchFor letterboxable sized items
For subscriptions, small gift boxes or treats
If you put it in packaging suitable for a letterbox, our posties will pop it through the door straight onto the mat. Our Tracked service gives your customers (or their lucky giftees) total freedom to go out and get on with their day.
Tracked delivery
For regular food cupboard deliveries, pet food or bigger subscriptions
With next day delivery offering next day or 2-3 day aims, with inflight delivery options, notifications, photo on delivery and the option of an Age Verification. Total peace of mind.
Guaranteed delivery
For luxury food and drink
When that personalised chocolate gift simply has to get there tomorrow, our range of timed next day options – including simply by the end of the following day – includes a money back guarantee* and a signature and photo on delivery.
*Exceptions apply. We deliver throughout the UK but there are restrictions to delivery guarantees in some areas. See appendix A: Delivery Speeds in the UK parcels services user guidepdf, 6.25 MB for full details.
Returns
Making returns simpler for you and your customers
Tracked Returns offer a 24 or 48 hour delivery aim and you and your shoppers can keep tabs on returned items en-route. And your customers can return from thousands of out of home locations nationwide including Parcel Lockers, Royal Mail Shop locations, Royal Mail Customer Service Points, Parcel Postboxes, Postboxes and Post Office branches.
Standard delivery
For when you simply want quick, convenient deliveries
Choose our Royal Mail 24 or 48 hour delivery, and give your customers the really reliable service they expect – including delivery confirmation.
Returning their empties
Tracked Returns could help customers be more sustainable
By including a Tracked Returns label in each package, not only are returns made simple, you could encourage customers to send back empty bottles for refilling - helping to reduce plastic waste.
Send your goods the greener way
Your foodie customers are increasingly turning to sustainable brands. So it makes sense to offer them deliveries and returns with the greenest delivery partner in the UK**
Our deliveries are postie-powered
Just over half of our delivery routes are wholly or partially on foot. Our posties walk up to a billion steps every day, covering over half of our delivery routes, and helping to give us the lowest carbon footprint per parcel of any major UK delivery company.**
Green delivery and returns
Our posties can deliver and collect returns at the same time. One postie, one trip – preventing additional journeys, meaning fewer emissions and less congestion!
We’re supercharged
We’re continuing to grow our electric fleet, currently made up of 9,000 electric vans, and we’re committed to achieving Net Zero by 2040.
**Based on publicly available reported gCO2e per parcel from other UK parcel operators.
1 Mintels Online Grocery Retailer Report UK 2023.
2 Among online shoppers. Mintel Consulting: Online retailer consumer report 2022.