Retail Stamp Exchange

On 1 February this year, we announced our move to barcoded stamps and that after 31 January 2023, non-barcoded stamps will no longer be valid as postage.
 

What does this mean for you as a Stamp Retailer?

  • The off-sale date for non-barcoded stamps is 6 October 2022 – please do not sell non-barcoded stamps to customers from this date.
  • Since 1 February 2022 stamp orders placed with Royal Mail have been fulfilled with barcoded stamps, so many of you will already have transitioned to selling barcoded stamps
  • If you still have non-barcoded stamps left on 6 October 2022 from this date you can send them back to us and we’ll exchange them for barcoded stamps  
  • Please complete a ‘Retail Stamp Exchangepdf, 99.45 KB’ form and send this in to us with your non-barcoded stamps 
  • If you don’t have access to a printer you can request an exchange form and we’ll post one out to you

More information is available in our Q&A section below. If you have any other questions, or if you need any help and advice please email retail@royalmail.com

Frequently asked questions

What date does the ‘Retail Stamp Exchange’ scheme open?
The Retail Stamp Exchange scheme opens on Thursday 6 October 2022. Please do not send anything in to us before this date

Is there an end date to the Retail Stamp Exchange scheme?
The earliest date you can return your unsold non-barcoded stamps is from 6th October 2022, there is currently no end date. 

Do we have to send back full packs/cases/pallets or can they send back non-barcoded stock even if not a complete pack?
You don’t need to send back full packs.  You can send back any non-barcoded stock you have left on 6 October 2022 (other than non-barcoded Christmas Stamps which will remain valid), as long as these are in entire books or sheets.  Part books and sheets are not accepted.

Can we still sell 2021 (or earlier) Christmas stock after 6 October 2022?
Yes, you can continue to sell non-barcoded Christmas stamps after 6 October 2022. Although Royal Mail is adding barcodes to Christmas Stamps, we are not making non-barcoded Christmas Stamps invalid as postage. So, you can continue to sell Christmas Stamps whether barcoded or non-barcoded and customers can continue to use – as they will remain valid as postage after 31 January 2023.  

Can we return any ‘discontinued’ stock they still carry as part of the swap out e.g. Worldwide Postcard stamps
Yes, you can send these in to be exchanged for barcoded stamps. Please note that we will exchange these for 1st or 2nd Class NVI stamps to the equivalent postage value of the stock being returned at the time of exchange. 

What about our customers and non-barcoded stamps they may still have?
People can still use non-barcoded stamps as postage until 31 January 2023 or they can chose to swap them out now. The Swap Out Scheme for the general public opened on 31 March 2022 and there is information to support the general public with the move on our barcoded stamps page.

Retail Swap Out - Terms and Conditionspdf, 185.1 KB - last updated 7 November 2022