Royal Mail strike

Providing you with the latest news on industrial action/strike

Royal Mail strike

Providing you with the latest news on industrial action/strike

Services during Industrial Action

5 December 2022

 
National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9 December, Sunday 11 December, Wednesday 14 December and Thursday 15 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

  
Royal Mail and CWU update

Following several months of talks between Royal Mail and Communication Workers Union, including ACAS facilitation, Royal Mail has shared a best and final offer for pay and change. The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including an enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU.

We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) or Door to Door mail
  • We will not be accepting customer handovers of Door to Door contracts at our Walk Bundling Centres

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

FAQs

Consumer Customers

FAQs covering a range of topics including receiving, tracking, posting and returning items
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Business Customers

FAQs covering a range of topics including collections, dropping off items, tracking and deliveries
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We have been able to recover services quickly after recent CWU strike action and we will continue to focus our efforts on working to get our services back to normal as soon as possible after any future strike action.

Key information for national strikes

Special Delivery Guaranteed: We will continue to accept, prioritise and deliver as many Special Delivery items as our resources allow during strike action. However, we cannot guarantee delivery of all items by 9am or 1pm next day. We will therefore suspend the next day guarantee for items sent the day before, during strike action and until our services are back to normal. Customers will not be able to claim compensation for items which are delayed during this period. 

Tracked 24 (including COVID test kits and medical prescription items): Tracked 24 items will be treated as a priority for delivery on days when strike action is taking place. However, significantly reduced resources mean there will be a delay to some Tracked 24 items posted the day before, on the day of and in the days immediately after strike action.

Items posted the day before, during or in the days after any strike action will be subject to delay. We will provide further details of the expected delays to items during the period of industrial action.

Delivery Offices and Customer Service Points will be closed on days when strike action is taking place. Please do not try to collect from or drop off items on these dates. They will reopen the day after strike action has finished.

Post Offices will be open and offering the usual range of services on days when strike action is taking place. On all days of Royal Mail strike action, collections by Royal Mail from Post Offices will be limited. Customers should expect delays to items sent on strike days and on the days immediately after strike action.

You can continue to use postboxes throughout industrial action. Please bear in mind collections from post boxes will be limited on day/s of industrial action and delay to items should be expected.

We want to get your services back to normal as quickly as possible after any strike action. After industrial action takes place, we'll be increasing our network capacity and using additional resources to assist with getting services back to normal. 

Collections from business customers, Post Offices and post boxes will resume the day after strike action finishes.

Deliveries will also resume the day after strike action finishes. This will include accelerating the delivery of NHS and healthcare letters and critical Government mailings in the days following strike action.

Business Customers
FAQs
Consumer Customers
FAQs

Previous updates

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9 December, Sunday 11 December, Wednesday 14 December and Thursday 15 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

  
Royal Mail and CWU update

Following several months of talks between Royal Mail and Communication Workers Union, including ACAS facilitation, Royal Mail has shared a best and final offer for pay and change. The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including an enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU.

We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday 24, Friday 25 and Wednesday 30 November and Thursday 1 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
Royal Mail and CWU update

Following several months of talks between Royal Mail and Communication Workers Union, including ACAS facilitation, Royal Mail has shared a best and final offer for pay and change. The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including an enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU.

We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday 24, Friday 25 and Wednesday 30 November and Thursday 1 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
ACAS facilitation - Royal Mail and CWU

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on pay and change. There is a commitment on both sides to reach a resolution. An opening session took place on Tuesday 25 October followed by further sessions and we moved into intensive talks on 7 November 2022. The talks which had been scheduled to conclude on 15 November are continuing to allow more time for a resolution to be reached.

On Monday 31 October, Royal Mail proposed a new conditional pay-for-change offer to the Communication Workers Union (CWU) worth 9% for CWU-grade colleagues which includes a 7% salary increase over two years, plus a lump sum payment of 2% of pay this year. The offer is subject to agreeing a programme of change with the CWU. The CWU claim they are open to change but they now need to show it. We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday 24 and Friday 25 November 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
ACAS facilitation - Royal Mail and CWU

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on pay and change. There is a commitment on both sides to reach a resolution. An opening session took place on Tuesday 25 October and further joint sessions have taken place since. On Monday 31 October, Royal Mail proposed a new conditional pay-for-change offer to the Communication Workers Union (CWU) worth 9% for CWU-grade colleagues which includes a 7% salary increase over two years, plus a lump sum payment of 2% of pay this year. The offer is subject to agreeing a programme of change with the CWU. The CWU claim they are open to change but they now need to show it. We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

Withdrawal of planned strike dates

The Communication Workers Union (CWU) has announced it is withdrawing planned national strike action on the 12 and 14 November 2022.

New national strike action dates announced by the CWU but have not been formally notified.

The CWU announced they will be notifying Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday 24 and Friday 25 November and for Wednesday 30 November and Thursday 1 December 2022. 

We have not yet received formal notification of these new dates. The CWU has to provide 14 days’ notice before they can take any strike action.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
ACAS facilitation - Royal Mail and CWU

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on pay and change. There is a commitment on both sides to reach a resolution. An opening session took place on Tuesday 25 October and further joint sessions have taken place since. On Monday 31 October, Royal Mail proposed a new conditional pay-for-change offer to the Communication Workers Union (CWU) worth 9% for CWU-grade colleagues which includes a 7% salary increase over two years, plus a lump sum payment of 2% of pay this year. The offer is subject to agreeing a programme of change with the CWU. The CWU claim they are open to change but they now need to show it. We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

 
Withdrawal of planned rolling functional strike action this week

The Communication Workers Union (CWU) has announced it has withdrawn planned rolling strike action dates which was due to take place later this week and next week (2, 3, 4, 8, 9 and 10 November).

As a result of these strikes being withdrawn, services will now operate normally this week and for the majority of next week. 

 
New national strike action dates

The CWU has however, notified us they plan to call on their members who collect, sort and deliver parcels and letters to take two days of national strike action on Saturday 12 and Monday 14 November 2022. We will operate the same contingency and recovery plans as we have in previous national strike action. 

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
ACAS facilitation - Royal Mail and CWU

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on pay and change. There is a commitment on both sides to reach a resolution. An opening session took place on Tuesday 25 October and further joint sessions have taken place since. Today, Monday 31 October, Royal Mail has proposed a new conditional pay-for-change offer to the Communication Workers Union (CWU) worth 9% for CWU-grade colleagues which includes a 7% salary increase over two years, plus a lump sum payment of 2% of pay this year. The offer is subject to agreeing a programme of change with the CWU. We’re urging CWU leadership to accept the change and pay offer without delay, call off damaging strike action, and help us to transform the business. 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

 
CWU withdraws Industrial Action dates

The Communication Workers Union has announced it has withdrawn planned strike action in the next two weeks (2, 3, 4, 8, 9 and 10 November). 

Royal Mail and CWU have planned talks at Acas on Monday 31 October 2022. 

We will continue to do all we can to keep business, companies and the country connected. 

 
Planned strike action in parts of Royal Mail

The Communication Workers Union (CWU) has notified us they plan to call on their members who collect, sort, distribute and deliver parcels and letters to take strike action over the following six dates in November:

  • Wednesday 2 November, Thursday 3 November and Friday 4 November 2022
  • Tuesday 8 November, Wednesday 9 November and Thursday 10 November 2022

The planned strikes involve CWU members in different areas of our organisation, with each area taking strike action on different days. This means most services will only be affected on one or two of the days during the planned days of strike action that week.

We’re sorry this strike action is likely to cause you some disruption. We will be working to get our services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but you should expect some disruption on the strike dates.

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on Pay and Change. There is a commitment on both sides to reach a resolution however we all acknowledge there are significant difficulties to overcome. An opening session took place on Tuesday 25 October and a further joint session is due to take place Thursday 27 October. Facilitated talks is something we have been requesting for some time and we’re working through the process as overseen by ACAS.

Planned strike action in parts of Royal Mail

The Communication Workers Union (CWU) has notified us they plan to call on their members who collect, sort, distribute and deliver parcels and letters to take strike action over the following six dates in November:

  • Wednesday 2 November, Thursday 3 November and Friday 4 November 2022        
  • Tuesday 8 November, Wednesday 9 November and Thursday 10 November 2022

The planned strikes involve CWU members in different areas of our organisation, with each area taking strike action on different days. This means most services will only be affected on one or two of the days during the planned days of strike action that week.

We’re sorry this strike action is likely to cause you some disruption. We will be working to get our services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but you should expect some disruption on the strike dates.

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on Pay and Change. There is a commitment on both sides to reach a resolution however we all acknowledge there are significant difficulties to overcome. An opening session took place on Tuesday 25 October and a further joint session is due to take place Thursday 27 October. Facilitated talks is something we have been requesting for some time and we’re working through the process as overseen by ACAS.

Planned national strike action

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further strike action. The CWU have given formal notification for national strike action on the following date:

  • Tuesday 25 October 2022

This planned national strike affects members who collect, sort, distribute and deliver parcels and letters across the UK. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.
 

On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

Planned national strike action

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further strike action. The CWU have given formal notification for national strike action on the following dates:

  • Thursday 20 October 2022
  • Tuesday 25 October 2022

These two planned national strikes affect members who collect, sort, distribute and deliver parcels and letters across the UK. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.
 

On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

Planned strike action

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further strike action. The CWU are required to provide Royal Mail with a minimum of 14 days’ formal notification before taking strike action and we have received this formal notification from the CWU for the following dates:

  • Thursday 20 October 2022
  • Tuesday 25 October 2022

These two planned strikes affect members who collect, sort, distribute and deliver parcels and letters across the UK. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption. We have been able to recover services quickly after recent CWU strike action and we will continue to focus our efforts on working to get our services back to normal as soon as possible after any future strike action.
 

Announcement of potential further strike action

The CWU has also publicly announced further dates for strike action however Royal Mail has not received the required formal notification of these dates. The CWU has communicated they intend to take one day of national strike action on Monday 28 November and then a series of strikes which if they take place, would affect different parts of our operational and administrative network on different days.
 

Potential strike action impacting parts of our operation on different days between 2 November – 2 December

Network & National Distribution 2, 8, 14, 23, 30 November
Parcel and letter processing and distribution
Royal Mail international parcel and letter services
Collections (customer, Post Office, postbox)
3, 9, 15, 24 November & 1 December
Parcel and letter deliveries 4, 10, 16, 25 November and 2 December

 
We will provide further detailed information about our contingency plans, services affected and our advice to customers in the event we receive formal notification for any or all of these potential strike dates. 

 
On days when strike action is taking place: 

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) 

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

Planned strike action

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further strike action. The CWU are required to provide Royal Mail with a minimum of 14 days’ formal notification before taking strike action and we have received this formal notification from the CWU for the following dates:

  • Thursday 13 October 2022
  • Thursday 20 October 2022
  • Tuesday 25 October 2022

These three planned strikes affect members who collect, sort, distribute and deliver parcels and letters across the UK. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption. We have been able to recover services quickly after recent CWU strike action and we will continue to focus our efforts on working to get our services back to normal as soon as possible after any future strike action.
 

Announcement of potential further strike action

The CWU has also publicly announced further dates for strike action however Royal Mail has not received the required formal notification of these dates. The CWU has communicated they intend to take one day of national strike action on Monday 28 November and then a series of strikes which if they take place, would affect different parts of our operational and administrative network on different days.
 

Potential strike action impacting parts of our operation on different days between 2 November – 2 December

Network & National Distribution 2, 8, 14, 23, 30 November
Parcel and letter processing and distribution
Royal Mail international parcel and letter services
Collections (customer, Post Office, postbox)
3, 9, 15, 24 November & 1 December
Parcel and letter deliveries 4, 10, 16, 25 November and 2 December

 
We will provide further detailed information about our contingency plans, services affected and our advice to customers in the event we receive formal notification for any or all of these potential strike dates. 

 
On days when strike action is taking place: 

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) 

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

The Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take further national strike action on the following dates:

  • Friday 30 September 2022  and Saturday 1 October 2022
  • Thursday 13 October 2022
  • Thursday 20 October 2022
  • Tuesday 25 October 2022
  • Monday 28 November 2022

 
Further dates have also been announced by the CWU for functional strike action which impacts parts of our operation on the following:

  • Processing, Distribution, International, Collections, Admin: 3, 9, 15, 24 November and 1 December 2022
  • Delivery: 4, 10, 16, 25 November and 2 December 2022
  • Network: 2, 8, 14, 23, 30 November 2022

We’re sorry this strike action is likely to cause you some disruption. We will be working to get our services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but you should expect significant disruption on dates when strike action is taking place. 

 
On days when strike action is taking place: 

  • We will deliver as many Special Delivery and Tracked24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) 

 
What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

The CWU has informed Royal Mail that they will call upon their members to undertake strike action on the following dates: 26 and 31 August and 8 and 9 September 2022. Royal Mail believes there are no grounds for industrial action. Royal Mail is ready to talk further with the CWU to try to avert damaging industrial action but it must be about both change and pay.

We have contingency plans in place, and will be working hard to minimise disruption and get our services back to normal as soon as we can to keep people, businesses and the country connected. Meanwhile you can continue to send your parcels and letters and we would encourage you to post early in advance of these dates.

We are disappointed CWU members have voted in favour of industrial action. A ballot result does not necessarily mean there will be industrial action and we have not been notified of any dates for potential action. For any industrial action to take place, the CWU must provide Royal Mail with 14 days’ notice. We will continue to seek an agreement with the CWU, but we must agree on the changes required to ensure Royal Mail can grow and remain competitive by being responsive to what customers need.

While we understand even a threat of industrial action causes concern, you can continue to send your parcels and letters. 

If we are notified of any industrial action dates by the CWU we will provide further guidance. We will have contingency plans in place to protect service and minimise disruption as much as is possible.

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Wednesday 30 November, Thursday 1 December, Friday 9 December and Sunday 11 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

 
Royal Mail and CWU update

Following several months of talks between Royal Mail and Communication Workers Union, including ACAS facilitation, Royal Mail has shared a best and final offer for pay and change. The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including an enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU.

We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)

What you can do:

  • Post your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place