Fashion retailers need tailor-fit services
Grow your business with trusted, high quality delivery and return services
If you want to know how Royal Mail can help your next season to be even bigger and brighter complete your details and we’ll be in touch.
Scale deliveries, jump on positive trends
These are challenging times for fashion retailers, as consumers face cost-of-living pressures, shop more cautiously, and focus on sustainability. So you need a stable delivery partner who adds experience, innovation and trust to your business.
What’s the fashion situation?
The cost of living, geopolitical disruption and increased costs have taken centre stage in 2024. The average conversion rate for clothing retailers dropped from 3.29 in Jan 2023 to 2.74 in Jan 2024, although average basket value increased from around £67 to £861, showing customers are making more considered purchases
1 IMRG Fashion Focus: Strategies to Boost Growth After a Period of Doom 2024
We make fashion delivery beautiful
Send it flexibly
Next day (even Sunday), guaranteed, tracked, delivery to home, a neighbour, a safe place. Offer delivery options that fashionistas will love.
Send it internationally
We reach over 230 countries and territories worldwide. Plus we can offer a fully tracked service to your international shoppers in 80 countries using trusted local delivery partners.
Return it easier
With Tracked Returns, we can collect right from the customer’s door with Parcel Collect, or they can drop off their parcel to over 700 Collect+ points, Parcel Lockers, Royal Mail Customer Service points and Post Offices.
Greener deliveries for sustainable shoppers
Nearly 77% of shoppers say they now consider sustainability when buying fashion.1 We’re the greenest carrier in the UK for letters and parcels. Our emissions per parcel are 200g CO2e, which is the lowest of any CO2e per parcel reported in our industry.2
1 Drapers Sustainability and the Consumer report 2022.
2 Based on the average gC02e emissions per parcel delivered by UK parcel operators, as published by Citizens Advice 2023 Parcels League Table.
Cut the red tape
Stay ahead of export legislation. Take care of VAT and duties before delivery with Postal Delivery Duties Paid – so shoppers know exactly what they’ll pay. And our approved shipping solutions will help you take the hard work out of providing customs data, so you get it right every time.
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Or contact your Account Manager to find out more about our services.