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Book a collection Did you know You can now arrange parcel collections for Parcelforce Worldwide deliveries too. Simply click ‘Book a…

Sometimes claims and complaints can be resolved before we've completed our investigation. If that happens, let us know by our…

Advice and asked to many frequently asked questions can be found in our help pages. Choose from the options below to find the best way to…

At-home collections for returns If you don't fancy leaving home to send your return, no problem - we'll pick up your parcel from…

If you have paid for a label in error, or you no longer need to send a package you have generated a label for, you can now request a refund…

Send 10-20 parcels a week Sit back and let us take care of your parcels. From collection to delivery, we keep it simple. Integrate with…

How to cancel or reset your orders There may be occasions where you need to either delete, or reset one or more of your orders within Click…

Account Terms and Conditions All Royal Mail Business Account products and services are subject to our General terms and conditions, and…

If you have a Personal account, you can arrange a collection with Royal Mail's Parcel Collect service from within Click & Drop…

Return an item by searching for your retailer to generate a free return label.