International cross-border delivery
Make international shipping simple with our cross-border service. Send your shipment to the UK and we will deal with HMRC on your behalf, then process and distribute your items to Europe and the rest of the world for delivery. It’s simple, reliable and cost-effective.
Choose final-mile shipping services to suit you: ‘Maxsort’ offers our cheapest rates when you send your shipment sorted by item type or destination, while our Tracked and Signed options deliver extra peace of mind to you and your customers.
Freight to Post for cross-border
We ship your items to the destination countries, to present to their national customs authorities. They will clear your items through postal customs clearance, and collect any taxes and duties from the recipient on delivery.
Learn more about Freight to Post for UK and cross-border import
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International cross-border import products
Most secure: International Tracked services
A fully-tracked service from receipt into Royal Mail’s network to delivery overseas. Electronic delivery confirmation is provided.
International Tracked & Signed
Offers full tracking, with a signature required on delivery. We do not provide a copy of this signature, but it ensures that somebody takes delivery of the item.
Data Solution add-on for Tracked services
Our Data Solution product provides a cost-effective service for customers sending items cross-border to European destinations and the rest of the world. It can only be used in conjunction with our cross-border International Tracked or Tracked & Signed services.
With Data Solution your items will be scanned at bag level, and this streamlines the processing of mail items.
You will need to provide Royal Mail with an electronic file (in addition to electronic pre-advice) with information about the individual items in your shipment.
Best value: International untracked services
Send shipments to us pre-sorted by type and destination to access our lowest cross-border rates.
All items must be sorted into 11kg mailbags by:
- Type of item: Parcel or Large Letter. We can accept larger bags than usual with this cross-border product: up to 1.1m high and 0.77m wide
- Destination: The location where we hand the mail over to the local postal authority or our delivery agent