Royal Mail
Shops

Collect, send and return your parcels from your handy local Royal Mail Shop

Royal Mail Shops illustration

Find a shop near you

How to use a Royal Mail Shop

Collect, send and return your parcels at a Royal Mail Shop today

Collecting items at a Royal Mail Shop

Some businesses offer Local Collect or Click & Collect as a delivery option. 

If you choose either of these, we'll deliver your item to your chosen Royal Mail Shop.

Once we’ve left your item at the location, we’ll send you a SMS or email confirming your item is ready to collect. 

You can pick up your item on a day that suits you. Check the opening times for the Royal Mail Shop you selected with Services Near You

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Frequently asked questions

Our drop-off parcel delivery services are simple to use - it’s a service which makes it simple to send parcels and returns. Just take your parcel with pre-paid postage or a if you have a QR code to a location where we will collect it. You can also purchase postage at selected Royal Mail Shops (Tracked services and stamps). Our service point locations include Royal Mail Shops and Post Offices.
 

Drop off your parcels at Royal Mail Shops — open evenings and weekends for your convenience. It’s fast, easy, and cheaper than home collection. You’ll get proof of posting and regular delivery updates for peace of mind.
 

Post Office Branches continue to offer Royal Mail services you’re familiar with. 

All Post Offices accept parcel drop-offs and returns of all Royal Mail items, as well as selling our postage services. Other services offered vary by branch. 

You can find out which Royal Mail services can be accessed at your local Post Office Branch on Services Near You where they are included on the list of Parcelshops. 

You can find out the opening hours of your nearest Royal Mail Shop using Services Near You. Post Offices are included on the list of Parcelshops.