Collections booking form

Single collection?

If you wish to book a single collection only, please call our Business Helpline on 03457 950 950

Questions?

If you have any questions about booking a collection, please call our Business Helpline on 03457 950 950

 

Christmas and New Year collections

Please let us know when you need a collection for the period between Friday 19 December 2025 and Saturday 3 January 2026.
Visit royalmail.com/collections2025 and complete the form for each collection site.

Your details

Collection address

Enter any part of the address or postcode to begin

If your address or business name doesn’t appear in the results below, contact our Address Maintenance Team and request the addition of your address. Once it has been added in, please come back to this form and continue with your application.

Address Maintenance Team
Tel: 08456 011 110
Email: addressmaintenance@royalmail.com
 

Start typing in the search box above, to find and select an address. Type again to search for a different address.

Invoice address (if different from Collection address)

Type part of an address or postcode to begin. Then click on a search result to fill in the invoice address boxes automatically.
Start typing in the search box above, to find and select an address. Type again to search for a different address.

Collection details

Additional fee of £295 per annum (exc. VAT) will be charged per floor that our collection staff need to travel to, if the mail collection point isn’t at your first point of access

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Timed Collections may only be requested between 13:00 and 18:00.
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Timed Saturday Collections may only be requested between 10am-1pm
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Is there a dog at this address that we need to let our Collection colleagues know about?

Posting profile

How much has your site spent on postage in the last 12 months?

As you spend less than £20,000 please change your selection in the 'Collection service required' above and select one of the paid for options.

Terms and conditions

PDF icon Customer Collections and Floor Fees terms and conditions

Please confirm you have read and accept the terms and conditions of the service