Prices 2019

If you are a personal customer, or sell regularly on marketplaces, you will be able to benefit from two ways of paying for your parcels postage from 25 March 2019.

1. Prices for stamped parcels, and those paid over the counter at a Post Office^® branch are found in the Our prices guide. You can view or download a copy of this handy guide to our UK, International parcel and letter services, including Parcelforce Worldwide. Alternatively, you can pick up a copy from your Post Office^® branch at the end of March 2019.

Our prices 2019 - Effective 25 March 2019

2. Prices for parcels with postage paid through Royal Mail Click & Drop^®, and online channels such as eBay, Amazon and PayPal are found in the Royal Mail online price guide. This handy guide contains online prices for Royal Mail's UK and International parcels including Standard, Tracked & Signed, Signed and Guaranteed delivery services. View or download a copy now. These prices are effective from 25 March 2019.

Our online prices - Effective from 25 March 2019

Moving Home or Business

Our Redirection service will help ensure your mail reaches its new address and will help to prevent against identity theft when you move. Please download a copy now. For more information go to www.royalmail.com/redirection

From 25 March 2019, we will be changing the pricing structure of our Consumer Redirection service. Pricing will be based on the number of applicants (aged over 16).

Redirection Pricing Guide  - Effective from 25 March 2019

* From 25 March 2019, we will be introducing a concessionary discount of 20% based on a 3 or 6 month UK Redirection for renters claiming Job Seekers Allowance or Pension Credits only. Applicants will need to provide appropriate ID when applying.

• Royal Mail Special Delivery Guaranteed^® by 1pm will increase on average by 0.9% (excluding add-ons and surcharges)
• Royal Mail Special Delivery Guaranteed^® will increase on average by 5% (excluding add-ons and surcharges)
• Royal Mail 24^® and Royal Mail 48^® Large Letters will increase on average by 6% (excluding add-ons and surcharges)
• Royal Mail 24^® and Royal Mail 48^® Parcels will increase on average by 3.1% (excluding add-ons and surcharges)
• Royal Mail 24^® and Royal Mail 48^® Non- barcoded Parcels (SU1, SU2) services will increase on average by 4.3% (excluding add-ons and surcharges)
• Royal Mail Advertising Mail Parcels will increase by up to 5%
• Royal Mail Publishing Mail Parcels will increase by up to 8%

Please note your actual price changes are dependent on your posting profile. The price change indicators above are based on the Royal Mail average profile.

See www.royalmail.com/surcharges for the latest information.

Prices for our Royal Mail 24^® and Royal Mail 48^® services

Prices for Royal Mail 24^® and Royal Mail 48^®† are available in our Business price guide below.

Alternatively, for the most competitive rates for our Royal Mail Tracked 24^® & Royal Mail Tracked 48^® services visit www.royalmail.com/tracked for more information and to utilise our on-line calculator.

^†Excludes Add-ons, Fees and Surcharges where applicable. Surcharge rates will change on 25 March 2019.

We have introduced for our business customers some product enhancements available with our Tracked services

We are making delivery more convenient by putting additional information at customers’ fingertips:

With Delivery to Neighbour your customers now receive more specific information about which neighbour we deliver to.

With Safeplace, we’ve introduced new customer notification and image capture with our Tracked service so your customers know exactly where their item is.

Labels to Go is our mobile Return label service

No printer handy? No problem, you can simply download a QR code to your mobile then visit one of 11,500 Post Office^® branches or 1,200 Customer Service Points to print your label and drop your parcel.

Continue to save your business time and reduce costs with Royal Mail's franking services

From 25 March 2019

• Prices for sending a 1st Class Letter through your franking machine with Royal Mail Mailmark^® technology will increase and start from 61p and a 2nd Class Letter will start from 41p.
• Prices for sending a 1st Class Large Letter through your Royal Mail Mailmark^® franking machine will start from 95p and a 2nd Class Large Letter will start from 72p.
• Prices for sending a 1st Class small parcel through your Royal Mail Mailmark^® franking machine will start from £3.48 or from £2.90 with 2nd Class.
• Products purchased through your standard or Smartmeter franking machine will increase. Prices for sending a 1st Class Letter will start from 64p and a 2nd Class Letter will start from 47p.
• Prices for sending a 1st Class Large Letter through your standard or Smartmeter franking machine will start from £1.01 and a 2nd Class Large Letter will start from 77p.
• Prices for sending a small parcel 1st Class through your standard or Smartmeter franking machine will start from £3.48 and for 2nd Class will start from £2.90.
• International standard letters sent anywhere in the world will start from £1.25 and International standard parcels will start from £4.25.

Remember to make sure your franking machine is ready for the price changes before 25 March 2019

Please contact your franking machine manufacturer or independent supplier and they will be able to help you with the next steps in getting your franking machine ready for the price changes.

To find out more about the price changes and to learn more about Royal Mail Mailmark^® franking visit www.royalmail.com/franking

Sending mail internationally is changing with franking

From 1 January 2019, the changes to the Account terms and conditions ask for Customs Data to be provided electronically. There is also a need to add an S10 barcode to any item that carries anything other than general correspondence. We understand that it can be difficult for franking customers to comply with the S10 requirement at present and we are developing plans to make this easier for you.

For more information, please visit www.royalmail.com/terms-and-conditions

We are simplifying how we collect underpayments for customers using a franking machine with Royal Mail Mailmark^® technology

We announced last year that we would begin to roll out a new underpayment collection process - any underpaid amount plus a reduced surcharge fee will now be collected by your franking machine manufacturer. The process is now live with over half of all Royal Mail Mailmark^® franking users. We will continue to roll out the updated process to remaining users during the coming year.

For more Mailmark franking and franking information visit www.royalmail.com/franking

Franking wallchart (valid from 25 March 2019)

Mailmark franking wallchart (valid from 25 March 2019) 

Price changes to your 1st and 2nd Class Mail on Account

Mail allows organisations to build strong relationships with customers. Recent independent research shows that consumers perceive mail as safe, private and secure, with 51% of people preferring to receive sensitive or confidential information by post compared to other media. Also, mail stays in the home. In fact, 75% of business mail stays in the home for over 4 weeks and the mail piece is revisited on average 5 times^†.

Price changes for our VAT exempt items posted via our Online Business Account

• Prices for barcoded Letters and Large Letters will start from 40p and 72p respectively.
• Prices for non-barcoded Letters and Large Letters will start from 42.7p and 75p respectively. Account customers posting 1st and 2nd Class Letters and Large Letters can save up to 3p** per item by using our new barcodes. If you have not switched yet to the new service please submit your details at www.royalmail.com/barcodesavings and we will set you up.
• Parcel prices will start from £2.90. Customers can achieve additional savings and benefits by using our barcoded parcel products such as Tracked or Click and Drop.

The actual price changes depend on your posting profile.

Price changes for our International on Account and Meter prices:

• International Letter, Large Letter and Parcel prices* will start from £1.20, £2.65 and £4.25 respectively.
• International Tracked with Signed*, International Tracked* and International Signed* Letter, Large Letter and Parcel prices will start from £6.00, £7.85 and £9.00 respectively.

^†JICMAIL, Kantar TNS, Q2 2017 - Q1 2018. Royal Mail MarketReach, Neuro-Insight, 2018.

*We have provided prices based on the current VAT and customs rules. Depending on the outcome of the UK leaving the EU these rules may change, please keep up to date at www.royalmail.com/prices2019

**Excludes adjustment fees where applicable.

For more information visit www.royalmailtechnical.com/adjustments

Download International business services rate cards and user guides here:

Note: These price rate cards are current and valid from 25 March 2019

Royal Mail International Business Mail rate card (valid from 25 March 2019)

Royal Mail International Business Parcels rate card (valid from 25 March 2019)

International Business Parcels Returns User Guide (valid from 25 March 2019)

International Business Mail Response Services User Guide (valid from 25 March 2019)

Download your business price wall charts here:

Franking wallchart (valid from 25 March 2019)

Mailmark Franking wallchart (valid from 25 March 2019)

Stamps wallchart (valid from 25 March 2019)

This year prices across International Business products will increase by 1.2% on average.

Since the exchange rate remains volatile, Royal Mail will retain the use of the International Supplement at a rate of 3%. This supplement may be reduced on application by 1% if postings comply with new rules around the provision of Electronic Customs data. These rules came into force on the 1 January 2019.

Please visit https://www.royalmail.com/business/international/guide/electronic-customs-data for further details.

Please note the International Supplement is subject to change. To view the current level of the International Supplement please visit www.royalmail.com/surcharges

Our new prices*

• International Tracked and Signed services will decrease on average by 0.3%
• International Mixed Mail will increase on average by 4.1%
• International Letters will increase on average by 2.6%
• International Large Letters will increase on average by 4.4%
• International Parcels will increase on average by 1.8%
• International Max Sort and Print Direct will increase on average by 1.2% and 1.5% respectively
• International Response services will increase on average by 3.0%

*Please note actual price changes are dependent on your posting profiles. The price change indicators above are based on the Royal Mail average profile.

We have provided prices based on the current VAT and customs rules. Depending on the outcome of the UK leaving the EU, these rules may change. Please keep up to date at www.royalmail.com/prices2019

Service Changes

Please note from the 25 March 2019 we will be migrating the Signed service currently available for mail to China and Jordan to a Tracked and Signature service.

International services wallchart (valid from 25 March 2019)

Royal Mail International Business Mail rate card (valid from 25 March 2019)

Royal Mail International Business Parcels rate card (valid from 25 March 2019)

International Business Parcels Returns User Guide (valid from 25 March 2019)

International Business Mail Response Services User Guide (valid from 25 March 2019)

From 2 January 2019

Our new prices*

• Royal Mail Advertising Mail^® will increase on average by 3.0%
• Royal Mail Business Mail^® will increase on average 6.5%
• Royal Mail Publishing Mail^® will increase on average by 8.9%
• Response Services will increase on average by 6.9%

*Please note your actual price changes are dependent on your posting profile and the price change indicators above are based on the Royal Mail average profile.

We regret the need to raise some of our prices in this way, but these changes will help us continue to deliver the high level of service that is expected by you.

Marketing services and general correspondence price guide - valid from 25 March 2019

Advertising Mail and Sustainable Advertising Mail rate card - valid from 25 March 2019

Publishing Mail rate card - valid from 25 March 2019

Response Services rate card  - valid from 25 March 2019

Business Mail rate card - valid from 2 January 2019

Partially Addressed Mail - valid from 2 January 2019

Subscription Mail - valid from 2 January 2019**

Please note: Door to Door, Parcels and International prices will not be changing on 2 January 2019.

**Subscription Mail provides one-year price certainty. Please see prices from January 2020 below.

• Subscription Mail – valid from January 2020 

Introducing two NEW innovative Mail services: Partially Addressed Mail^TM and Subscription Mail

Partially Addressed Mail^TM

We are delighted to announce that following successful trials, we launched our new Royal Mail Partially Addressed Mail^TM service on 8 November, and this service is now available for customer postings. It offers you a way, without using personal data about recipients, to acquire new customers through targeting households using geo-demographics at postcode level (c.15 households).

We are introducing the service with a great introductory discount of circa 4p^† per item off the standard Advertising Mail Letter price and circa 2p^† per item off the Advertising Mail Large Letter price**.

To find out more about how Partially Addressed Mail^TM can save you money and help you to hit your marketing targets visit: www.royalmailtechnical.com

**If you post Partially Addressed Mail^TM items between the start date and 31 Dec 2018, we will charge these items at our 2018 Advertising Mail prices. We will refund the sum relating to the per item price difference for your Partially Addressed Mail^TM items in a single credit note in January 2019.
^†The exact discount available is dependent upon your own posting profile.

Subscription Mail

We are excited to introduce Subscription Mail, our new subscription magazine service, where items posted contain 30% or more editorial content. This new service launches on 2 January 2019. We consulted the sector and customers told us they need certainty to grow their subscriptions.

Subscription Mail offers up to 12-months price certainty so that customers can plan ahead and invest in launching new titles. The service is a Royal Mail Mailmark^® specification so customers can benefit from significant savings.

To find out more about how Subscription Mail (Large Letter, First & Second Class Mailmark only) can
save money and help your business grow its subscriptions visit: www.royalmailtechnical.com/subscriptionapplication and for 2020 Subscription Mail prices, please visit this page which will be updated in December.

To help you get even more value from your mailings

 

Save up to 3p per item by switching to our Account service

You can save money on your Letter and Large Letters by moving to our Account Mail service from our standard service. For more information and advice about switching to our Account Mail service and save up to 3p per item please visit: www.royalmail.com/barcodesavings

Make further savings for sorted items presented in trays

You can benefit from savings of 0.9p per item for mailings of sorted Large Letter items presented in trays. Letters presented in trays will attract a saving of 0.3p per item. For more information and advice about using trays please visit: How to present letters in trays

A range of incentives to help you grow your business

Royal Mail has a number of price incentives to help you get more value from your mailings. To find out more visit: www.royalmail.com/business-marketing/special-offers
 

From March 2019

Door to Door

Our new prices will take effect for distributions taking place from Monday 25 March, when booked by phone and email after 5pm on Tuesday 26 February 2019, or booked online after 5pm Friday 1 March 2019.

• Our new rate card prices will increase on average by 0.82%*.
• For contracts with volumes of up to 200,000 items we have maintained our prices at 2018 levels to support our smallest customers who are unable to benefit from our Volume Related Discount.
• We are continuing to offer our Late Booking product to eligible customers, who may book up to 30% of their annual volume, subject to availability at the following rates: £32 per 1,000 items for contracts weighing up to and including 20g and £34 per 1,000 items for contracts weighing up to and including 35g.

*Please note your actual price changes are dependent on your posting profile and the price change indicators above are based on the Royal Mail average profile

• Door to Door rate card - valid from 25 March 2019

Door to Door Collection Service

As a reminder we now offer a collection service, as a cost-effective, convenient and reliable method of handing over your Door to Door items to us, saving you the need to visit our Walk Bundling Centres.

For further information contact the Door to Door team on 0345 266 0858 or email us at doortodoor@royalmail.com