Have you found that your address is missing from online searches?

Please check our Postcode Finder for the most up-to-date addresses.

Check Postcode Finder

If you've searched for an address and you can't find it, or you think it's wrong and should be updated, please use the form below to report it to us, providing as much detail as you can.

We are responding as quickly as possible, however at present it is taking us up to 10 working days to get back to you.

All fields marked with an asterisk need to be completed.
 

Did you use the Royal Mail App?

We are aware of an issue with some addresses not being found when trying to book a redelivery via the App. This has been fixed in the latest release, please make sure you have updated to the latest version of the app before contacting us. Alternatively, you can book a redelivery on our desktop site here.

 

1. Please provide the address details

The information you provide will be verified against our Postcode Address File (PAF®) and may be used for updating our address databases.

*What is this property used for?
Please tell us about your new build, including when it was built. Maximum 10,000 characters.
Please give us more information about the problem. What address do organisations currently have for you? What would you like this changed to? Maximum 10,000 words.
Please give us more information on the problem you're facing. Maximum 10,000 characters.
Please give us more information about the problem. Where is your business? What's the business name? Do you have any special requirements? Maximum 10,000 characters.
Please tell us about your address, and we'll get it added to Postcode Finder as soon as we can. Maximum 10,000 characters.
Please give us details about your address, and let us know what's wrong on Postcode Finder. Maximum 10,000 characters.
Please give us more information about the problem. What's the property name currently listed as? What would you like it changed to?
Please give us details about your PO Box. Maximum 10,000 characters.
Please tell us your property name. Maximum 10,000 characters.

2. Your details

Your personal details will be held securely and will only be used be the purposes of corresponding with you. We will not share your personal information with any third party.

3. Help us deliver your mail more effectively and efficiently

We want to be able to deliver your mail as effectively and efficiently as possible so knowing a little more about your address will help us achieve this. Though most of the fields are optional, we’d appreciate it if you’d fill in as much information as you can. Please note: the details you provide may be used to update our address databases including PAF.

Is the property
Is the property
Do any of these apply to your property?
*Has this property been built within the last 12 months?
When did you (or will you) move into this property?
If you haven't moved in yet please only let us know about this property no more than 2 weeks before you move.
Tell us when you moved in

Terms and conditions


The address information you provide will be verified against our Postcode Address File (PAF®) and may be used for updating our address databases.

Your personal details will be held securely and will only be used for the purposes of corresponding with you. We will not share your personal information with any third party.

By pressing submit, you confirm that the information provided is correct to the best of your knowledge and that you agree to our terms and conditions.