Online Business Account

Manage your business mail services online

Take control of your budget and cash flow with a Royal Mail Online Business Account (OBA). The tool is easy to use and will help you manage your business mailing, invoicing and reporting.

At a Glance 

  • Manage your Royal Mail account online
  • Process orders quickly, safely and securely
  • Download tailored management reporting

What can you do with OBA?

Order Royal Mail products and services quickly and easily online. Control who has access to your account and enjoy secure, protected business mailing. Place multiple orders at the same time, and save templates for effortless re-ordering in the future. With OBA, the possibilities are endless.

Who can use OBA?

OBA is available to all our business contract customers, from Mailroom Managers to Finance Directors.

Just call the help number top right on this page or get started with our register your interest form.

What are the benefits of OBA?

Multiple orders

Use OBA to place multiple products on the same order. You can also speed up the ordering process by creating templates for future transactions.

Easy invoicing

Speed up your payment process and view current and paid invoices at the touch of a button. OBA holds 18 months of invoices online, so you’ll never need to re-order copies again. And you can easily pay your invoices online.

Accurate costs

If you manage Direct Mail via mailing houses, OBA will help you cost the mailing element of your campaign more accurately, making it easier to calculate return on investment.

Access control

Grant access to any of your employees and your mailing agents (e.g. your Mailing House) so they can order on your behalf – how you want, when you want.

Identify mailing patterns with these valuable reports:

  • Overview Reports – for volume and value summaries by account and product.
  • Sales Order Reports – for in-depth flexible reports with full sales order details.
  • Trend Analysis Reports – for additional information on contingency orders raised.
  • Invoice Reports – for sales order and service information for billing dates.

See what OBA can do for your business

OBA is all about simplicity and control. It will help you manage your mail, and the money you spend, more efficiently.

Video transcript

Anything else you need to know?

Visit the Help page for more information and answers to frequently asked questions about this product.

Document downloads

PDF icon UK and International parcels and letters - business price guide

Are you barcode ready?

Many parcels sent through a Royal Mail account now contain a 2D barcode. Are you ready?

Choose your new shipping solution

*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.