When sending items outside the UK, it's important to check details such as weight limits, addressing standards, lists of prohibited or restricted items and to know which customs forms you might need to use
Main delivery services What’s available Delivery aim
International Standard Yes 5-7 working days Weight limit 2kg Books & pamphlets 5kg Price zone: World Zone 1
International Tracked and Signed Yes 5-7 working days
Maximum compensation £250 International Tracked Yes 5-7 working days Maximum compensation £250 International Signed No
General guidelines from the Universal Postal Union on address guidelines. On outward international items, the name of the country of destination must always be printed:
- On the last line of address
- In capital letters
- Preferably in the language of the dispatching country or in an internationally recognized language
For further clarification please refer to the UPU website (opens in new window).
For many countries it is advisable to include the addressees mobile telephone number on parcels to assist in delivery.
Goods up to £270 require customs label CN22. This form must be signed by the sender and attached to the top left hand corner of the item. The sender’s full name and address must be written on the front of the item. Goods over £270 require customs declaration CN23 + adhesive plastic wallet SP 126.
Please visit our Customs pages for more information about customs and to access your customs forms.
Here is an indication of prohibited items for mailing to Singapore. For further information, or further clarification please refer to the Singapore Post Office website or the UPU prohibitions & restrictions website.
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information below is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Prohibited products are not permitted in the mail under any circumstances.
In addition to the prohibited articles listed under article 15 of the Universal Postal Convention (Bucharest 2004), the following items are also banned from entry to Singapore:
- Lithium batteries and equipment containing lithium batteries
- Prohibited liquors*
- Prohibited cigarettes*
* The intoxicating liquors and cigarettes must not be marked with the words "SINGAPORE DUTY NOT PAID" or "SDNP" on the labels, cartons or packets. Cigarettes with the prefix "E" printed on the packets may not be brought into Singapore either.
- Chewing gum
- Chewing tobacco and imitation tobacco products
- Cigarette lighters of pistol or revolver shape
- Controlled drugs and psychotropic substances
- Arms, firearms or parts of firearms or any other lethal barrelled weapons of any description from which any shot, bullet or other missile can be discharged or which can be adapted for the discharge of any such shot, bullet or missile or any weapons of whatever description designed or adopted for the discharge of any noxious liquid, gas or other thing or any component part of any weapon
- Machine-skimmed or hand-skimmed milk
- Any article consisting of or containing any public lottery ticket or any advertisement of prizes or any other announcement relating to any public lottery, sweepstakes or other gambling transaction
- Obscene articles, publications, video tapes/discs and software.
- Reproduction of copyright publications, video tapes, video compact discs, laser discs, records or cassettes.
- Seditious and treasonable materials
Here is an indication of restricted items for mailing to Singapore. For further information, or further clarification please refer to the Singapore Post Office website or the UPU prohibitions & restrictions website
You must not send any item addressed to a country in which the item is unlawful or prohibited. When an item is restricted you must comply with the restriction. Prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary. The information above is provided in good faith, but Royal Mail is not responsible for it, and it should be viewed as a guide only. Specific restrictions and changes may be enforced at short notice, so for clarification please contact the destination country's trade, postal, and customs authorities as appropriate. Business customers are strongly recommended to do this.
Controlled and restricted items
The items listed below will only be allowed entry when the import permit or authorisation from the relevant controlling authorities is produced. This list is not exhaustive as regards the controlled items permitted for import into Singapore.
For more details please visit the respective websites given below:
- Animals, birds and their by-products
- Plants, ornamental fish, endangered species of
- wildlife and their by-products
- Meat and meat products
- Fish and seafood products
- Fruits and vegetables
Agri-food and Veterinary Authority
- Pre-recorded cartridges and cassettes
- Newspapers, books and magazines
- Films, video tapes/discs, laser discs
- CD-Rom and video games
Media Development Authority
Health Sciences Authority
- Telecommunication and radio communication equipment
- Toy walkie-talkies
Infocomm Development Authority of Singapore
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