Service Update

Royal Mail operates an air and road network to move letters and parcels between our distribution hubs, mail processing centres and delivery offices around the UK. Here we let you know about any significant issues in our logistics operation.

Air
Our air network services operated to schedule over the weekend.

Road
Our road network services operated to schedule over the weekend.

Mail Centres
The mail centre below reported not all mail was processed or despatched to schedule over the weekend. As a result, some mail may be delivered later than planned. 

• Nottingham Mail Centre: Some mail posted in the DE and NG postcode areas on Friday, for delivery in other parts of the UK on Saturday.

We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

• Aberdare DO (CF44, CF45)
• Ashington DO (NE22, NE62, NE63, NE64)
• Banbridge DO (BT32)
• Beverley DO (HU11, HU17, HU18)
• Brechin DO (DD9)
• Brierley Hill DO (DY5)
• Chichester DO (PO18 - PO20)
• Chipping Norton DO (OX7)
• Daventry DO (NN11)
• Glasgow G15 DO (G15)
• Glasgow G52 DO (G52, G53)
• Helston DO (TR12, TR13)
• Hull Central DO (HU1-HU3, HU5, HU9, HU12, HU19)
• Hyde DO (SK13, SK14, SK16)
• Kingswood DO (BS15, BS30)
• Kirkcaldy DO (KY1 - KY3)
• Leicester East DO (LE2, LE5-LE7)
• Lichfield DO (WS7, WS13, WS14)
• Lisburn DO (BT26-BT28)
• Lochgelly DO (KY5)
• Lutterworth DO (LE9, LE17)
• Maida Hill DO (W9)
• North Tyneside DO (NE25-NE30)
• Oxford East DO (OX3, OX4, OX33, OX44, OX49)
• Penarth DO (CF64)
• Pendle DO (BB8, BB9)
• Pontefract DO (WF7, WF8, WF9, WF11)
• Pontyclun DO (CF72)
• Prenton DO (CH43)
• Shrewsbury DO (SY1-SY5)
• Sileby SPDO (LE12)
• Sleaford DO (NG34)
• South Shields DO (NE33, NE34)
• Sunderland DO (SR1-SR6, SR9)
• Swan House DO (LE1, LE3, LE7-LE9, LE19, LE95)
• Swindon DO (SN1, SN2, SN3, SN6, SN25, SN26, SN38, SN99)
• Waterlooville DO (PO7-PO8)
• Whitwood DO (WF6, WF10)

If you need to collect an item for which we've left a 'Something for You' card, please check royalmail.com/services-near-you for details of our Customer Service Point locations and opening hours.

During adverse weather, such as snow, icy conditions, or flooding, we may sometimes be unable to safely access certain streets or addresses. When this happens, we may need to temporarily adjust or pause services in those areas.
 
Because the weather can quickly change, we continually monitor the conditions and undertake risk assessments to ensure we’re doing all we can to maintain mail deliveries and our other services, while protecting the safety of our posties - which is our priority.
 
Please be assured, we will do everything we can to maintain and restore services where it’s safe to do so.

Public and local holidays

We deliver and collect your mail on most days of the year, including Saturdays. However, we don’t usually deliver or collect on public or local holidays. (Please note: Local holidays are subject to change).

Please use the links below to see the public and local holidays and how they will affect our services.

England and Wales 2026

Northern Ireland 2026 

Scotland 2026

England and Wales 2026

Northern Ireland 2026

Scotland 2026

To find out about the latest incidents affecting post across the world, please visit our International Incident Bulletin page.

Customers sending items requiring a customs declaration (such as goods or gifts) internationally are asked to purchase postage online, through shipping solutions or over the counter at Post Office branches. Items using stamps must be posted at a Post Office branch in order to fulfil customs requirements. Franking machine customers posting goods must use the franking machine API to complete customs declarations and produce the CN22. 

In addition to the Tracking information available through the Royal Mail website, senders and recipients may be able to access additional tracking information on the destination posts webpages.

Keep up to date with information about Royal Mail services in your local area. Sign-up  to receive our service alerts.