Want assurance of proof of delivery? Royal Mail Signed For™ 1st Class aims to deliver your parcel the next working day and gives you:
- proof of delivery including a signature from the receiver
- the ability to check online or via your mobile to see when your item was delivered
- save time at the Post Office® with Drop & Go. Find your nearest participating branch
- compensation cover up to £50
- seller protection for goods sold online.
Find the right price for your mail and print postage from your computer.
Proof of delivery
Royal Mail Signed For™ 1st Class
- Aims to deliver next working day including Saturdays
- Proof of delivery including a signature from the receiver
- Confirm online or on your mobile when your item has been delivered
- Prices start at £4.10 for delivery next day
- Drop your parcel of at any of our 11,000 Post Offices
- Save time at 2,000 Post Offices® with Drop & Go
- Compensation cover up to £50
- Seller protection for online goods
Sending a Small Parcel, Medium Parcel, Letter or Large Letter?
Prices for Royal Mail Signed For™ 1st Class are the same no matter where you're sending in the UK. The amount you pay depends on the size and weight of the item you're sending. Each format has its own size and weight limits.
Work out which format your item falls into Format Examples Max weight Max length Max width Max thickness
Handbags, clothing, board games 2kg 45cm 35cm 8cm
Shoes, boots, toasters, irons 2kg 35cm 25cm 16cm
Examples: Gifts, shoes, heavy or bulky items 20kg 61cm 46cm 46cm
Greetings cards, personal letters, postcards, bills 100g 240mm 165mm 5mm
A4 documents, certificates, magazines, CD or DVD in case, some large greeting cards with badges 750g 353mm 250mm 25mm
Parcels greater in size than 61cm x 46cm x 46cm or heavier than 20kg can be sent using Parcelforce services which include tracking and are guaranteed.
Rolled and cylinder shaped parcels
For rolled and cylinder shaped items, the length of the item plus twice the diameter must not exceed 104cm, with the greatest dimension being no more than 90cm.
Rolled and cylinder shaped parcels that measure up to 45cm in length and 8cm in diameter and do not exceed 2kg can be sent as small parcels.
Confirm your delivery
You can check to see whether your Royal Mail Signed For™ item has arrived online after 2.30pm on the due day of delivery. Simply enter the reference number of your item from your proof of posting receipt into our Track & Trace tool and we’ll confirm delivery of your item.
You can also see a copy of your customer’s signature online.
Check to see if your Royal Mail Signed For™ item has arrived on your mobile by entering www.royalmail.com into your smartphone’s web browser.
What if I want a guaranteed next day delivery?
Royal Mail Special Delivery Guaranteed by 9am and 1pm™
If you need an item to arrive next day guaranteed, or are sending money or something valuable, Special Delivery Guaranteed™ gives you added peace of mind.
Small Parcels Weight Price 0–1kg £4.10 1–2kg £7.95 Medium Parcels Weight Price 0–1kg £6.75 1–2kg £10.00 2–5kg £16.20 5–10kg £22.35 10–20kg £33.50 Letters Weight Price Up to 100g £1.70
Large Letters Weight Price Up to 100g £2.00 101–250g £2.30 251–500g £2.70 501g–750g £3.40
Our Signed For 1st Class prices for stamps and Online Postage are below:
Small Parcels Weight Prices 0-1kg £3.75 1-2kg £6.95 Medium Parcels Weight Prices 0-1kg £5.90 1-2kg £8.60 2-5kg £16.20 5-10kg £22.35 10-20kg £33.50 Letter Weight Price 0–100g £1.57 Large Letter Weight Price 0–100g £1.81 101–250g £2.10 251–500g £2.43 501–750g £2.97
Save time with our easy-to-use Online Postage service. Choose your service, add address details and print your postage and addresses onto envelopes, labels or paper. Our Price Finder tool helps ensure you select the right postage for your needs. You'll never run out of stamps again!
If your parcel is too large to be posted in a pillar box, or if you need proof of posting, you can take it to any one of our local 11,800 Post Office® branches across the UK.
Post Office branch
Drop & Go
- Save time at 2,000 Post Offices® with Drop & Go.
- Sign up for Drop & Go to beat the queues at selected Post Offices® by qualifying for Fast Drop and get a pre-paid card so you don't have to worry about payment each time you need to quickly mail your items.
- Simply register for the service at a participating Post Office® branch, top up your pre-paid card and you're good to go.
Post & Go
You can also save time at the Post Office® by using one of self-serve Post & Go machines for your parcels which are located in a number of our Post Office® Branches. Simply weigh your item, select the service you want, buy, and print your postage label. Find your nearest Post & Go.
Post Office® Counter
You can post your parcels at any of our local 11,800 Post Office® Branches. Find your nearest Post Office®.
Franking machines are an alternative to the usual way of posting mail and provide a number of benefits if you’re posting a growing number of parcels over a period of time. It removes the need for purchasing stamps and postage labels and can save you money on postage and provide a more convenient and time effective method for managing your mail. Find out more about Franking.
Certificate of Posting
To make a claim for compensation you will need to provide a Certificate of Posting. If you are posting an item using our Royal Mail Signed For™ service you will be given a Certificate of Posting at the Post Office®. Please keep this safe in case you need to make a claim for loss or damage.
- How do I check if my Royal Mail Signed For™ item has been delivered?
- What happens if my Royal Mail Signed For™ item doesn’t arrive?
- What are the maximum size and weight limits for a Royal Mail Signed For™ item?
- Is my item guaranteed to arrive next day?
- Where can I post a Royal Mail Signed For™ item?
- What compensation cover is provided?
- How much does it cost?
- What level of tracking do I get with Royal Mail Signed For™?
- Does Royal Mail Signed For™ help provide seller protection for goods sold online?
Search help for more answers...
How do I check if my Royal Mail Signed For™ item has been delivered?
You can confirm the delivery Royal Mail Signed For™ mail with our online Track & Trace tool. You can also view the receiver's signature online. All you need to do is enter your 13 digit reference number.
Check to see if your Royal Mail Signed For™ item has arrived on your mobile by entering www.royalmail.com into your smartphone’s web browser.Back to top
What happens if my Royal Mail Signed For™ item doesn’t arrive?
Your item should arrive on time and in perfect condition. If an item of mail you have posted with us is lost, damaged or delayed and you have met the conditions of posting, you may be eligible for compensation. Please keep your proof of posting receipt. Find out more about claiming compensation.Back to top
What are the maximum size and weight limits for a Royal Mail Signed For™ item?
The maximum dimensions for rectangular items is 61cm x 46cm x 46cm.
The maximum length for rolled or cylindrical items is 45cm with a diameter of 8cm and must not exceed 2kg in weight.
The maximum weight limit for Royal Mail Signed For™ items is 20kg.Back to top
Is my item guaranteed to arrive next day?
Although we aim to deliver Royal Mail Signed For™ 1st Class the next working day, we are unable to provide a guaranteed service. For guaranteed next day delivery we recommend Special Delivery Guaranteed™. We aim to deliver 93% of 1st Class mail the next working day.Back to top
Where can I post a Royal Mail Signed For™ item?
You can post a Royal Mail Signed For™ item at any Post Office® branch in the UK. Please keep your receipt as proof of posting.Back to top
What compensation cover is provided?
Royal Mail Signed For™ items are covered against loss or damage up to the sum of £50 or the value of the item, whichever is lower. Compensation for valuables, such as money and jewellery is not available on this serivce. In the event of an item being delivered but where no signature is obtained, you can claim for a refund amounting to the difference between the 1st Class postage and the cost of Royal Mail Signed For™ 1st Class.
Valuables (money and jewellery) and items of greater value should be sent using Royal Mail Special Delivery Guaranteed™ which is a tracked and secure service.
Find out more about compensation for loss, damage or delay for all our services.Back to top
How much does it cost?
Prices for Royal Mail Signed For™ 1st Class start from £1.70.Back to top
What level of tracking do I get with Royal Mail Signed For™?
Royal Mail Signed For™ provides you with confirmation of delivery, but is not a fully tracked service. If you require a fully tracked service, please use Special Delivery Guaranteed™.Back to top
Does Royal Mail Signed For™ help provide seller protection for goods sold online?
Most online transactions go smoothly, but if you're selling online and want some protection in case a buyer claims your item didn’t arrive, using Royal Mail Signed For™ can help.
Royal Mail Signed For™ will provide you with proof of delivery and is recognised as a eligible service to PayPal’s and eBay’s Seller Protection Programmes.Back to top
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