Welcome to our international incident bulletin; a round up of any issues which may be affecting mail services to and from countries around the world.
We keep this information as up-to-date as possible, with information supplied to Royal Mail by the various foreign national postal authorities.
1. Africa
Eritrea
Start date: 29th April 2013
End date: Ongoing
We have had notification from our supplier that they are not currently able to accept mail to Eritrea.
There is a backlog of mail in Cairo that needs to be cleared before they will accept more mail. We are currently looking for alternative routings but in the meantime mail to this destination will be suppressed until further notice.
Update: 29th May 2013
We have recommenced mail despatches to Eritrea.
However, we have still not received confirmation from Eritrea Post that all mail previously posted has been processed and delivered, so delays to mail are still possible.
Ethiopia
Start date: 20th May 2013
End date: Ongoing
There is currently a large backlog of mail in Cairo for Addis Ababa. An alternative supplier is being sought but some delays are expected until the backlog is cleared.
Somalia
Start date: 30th Nov 2001
End date: Still current
No service since October 1991
2. Asia
Armenia
Start date: 19th November 2012
End date: Ongoing
Due to airline issues on routes to Armenia mail services have been experiencing delays. Measures are being taken to ensure the delay is as minimal as possible but some delay currently exists for this destination.
Syria
Start date: 6th December 2012
End date: Ongoing
Due to the political situation, dispatching of all mail products to Syria has been suspended. Anything currently in the system will be returned to sender where possible.
3. Australasia
No incidents reported.
4. Europe
Georgia (Abkhazia and Ossetia regions only)
Start date: 12th July 2005
End date: Ongoing
Due to the local security and political situation, only International Signed For mail can be sent to the Abkhazia and South Ossetia regions of Georgia until further notice. Normal mail service is available to other regions of Georgia.
France
Start date: 19th June 2013
End date: Ongoing
Bad weather conditions have resulted in the flooding of several regions in France. This is causing delays to mail services.
The worst affected postcode areas are in the South West Region, these are:
31xxx
40xxx
64xxx
65xxx
Hungary
Start date: 11th June 2013
End date: Ongoing
Rising flood waters from the River Danube have led to the temporary closure of a number of Post Offices and roads. Delivery services are disrupted or suspended in many areas along the Danube.
Update: 17th June 2013
In Hungary many areas are still flooded. This may cause delays to many addresses along the river Danube.
Russia -1
Start date: Tuesday 13th November 2012 (updated 10th April 2013)
End date: Ongoing
Problems within Russia Post operations at Moscow DME Airport and at their processing facilities in Moscow are continuing. This is causing delays for Royal Mail items due for delivery in the country.. Royal Mail is working with Russia Post to both quantify the length of the delays expected and also to work on ways to minimise any of these delays.
Russia - 2
Start date: 13th May 2013
End date: Ongoing
Due to a fire which resulted in damage to all the servers at the Moscow Office of Exchange the acceptance, sorting and processing of all international mail (letters, parcels and EMS) has been suspended.
Update: 16th May 2013
We are still dispatching all mail products to Russia. Mail from the UK is not suspended but there may be some delays.
Ukraine
Start date: 19th March 2013
End date: Ongoing
Due to supplier capacity issues to the Ukraine, the uplift of mail products such as parcels, Express Mail Service (EMS) and letter mail is currently experiencing delays.
We are working to provide alternatives to overcome the delay.
5. Latin America & Caribbean
No incidents reported.
6. Middle East
No incidents reported.
7. North America (USA & Canada)
No incidents reported.
8. International Public Holidays
| June | |
| Country | Date |
| Denmark | 5 |
| Finland | 22 |
| Ireland | 3 |
| Italy | 2 |
| New Zealand | 3 |
| Portugal | 10 |
| Sweden | 6, 10 |
