Sending an important gift or letter? Need to know your item is in safe hands? Royal Mail Signed For® 1st Class aims to deliver your letter or parcel the next working day - and gives you the added security of :
- proof of delivery including a signature from the receiver
- check online or on your mobile to see when your item has been delivered
- compensation cover up to £50.
At a glance
- Confirm online or via your mobile when your item has been delivered
- Aim to deliver next working day, including Saturdays
- Proof of delivery including a signature from the receiver
- Prices start at £1.75 for letters up to 100g
Compensation cover up to £50. Excludes jewellery and money (coins, cash, postal orders, bonds and coupons or vouchers exchanges for money, goods or services, which includes tickets).
Find out more about sending valuable items
Sending a Letter, Large Letter, Small Parcel or Medium Parcel?
Prices for Signed For 1st Class mail are the same no matter where you're sending in the UK. The amount you pay depends on the size and weight of the item you're sending. Each format has its own size and weight limits.
Work out which format your item falls into Format Examples Max weight Max length Max width Max thickness
Greetings cards, personal letters, postcards, bills 100g 24cm 16.5cm 5mm
A4 documents, certificates, magazines, CD or DVD in case, some large greeting cards with badges 750g 35.3cm 25cm 2.5cm
winter puffa coat,
2kg 45cm 35cm 16cm
Gifts, shoes, heavy
or bulky items
20kg 61cm 46cm 46cm
For tube-shaped items, the length of the item plus twice the diameter must not exceed 104cm, with the greatest dimension being no more than 90cm.
Parcels greater in size than 61cm x 46cm x 46cm or heavier than 20kg can be sent using Parcelforce services which include tracking and guaranteed service as standard.
Confirm your delivery
You can also see a copy of the recipient’s signature online. Please note that this is not a fully tracked service - we can only provide you with confirmation of delivery. To follow the journey of your item, use Special Delivery Guaranteed.
Items of value such as cash, jewellery, tickets and vouchers should be sent using Special Delivery Guaranteed which is a dedicated, premium service.
What if I want a guaranteed next day delivery?
Royal Mail Special Delivery Guaranteed by 9am and 1pm
If you need an item to arrive next day guaranteed, or are sending money or something valuable, Special Delivery Guaranteed gives you added peace of mind.
Letter Weight Price Online price Up to 100g £1.75 £1.75Includes postcards.All prices in the above table are exempt from VAT. Large letter Weight Price Online price Up to 100g £2.08 £2.08 101-250g £2.40 £2.40 251-500g £2.84 £2.84 501-750g £3.62 £3.62
All prices in the above table are exempt from VAT.
Small parcel Weight Price Online price 0-1000g £4.40 £4.35 1001-2000g £6.50 £6.45All prices in the above table are exempt from VAT Medium parcel Weight Price Online price Up to 1kg £6.70 £6.65 1-2kg £9.95 £9.90 2-5kg £16.85 £16.85 5-10kg £22.90 £22.90 10-20kg £34.40 £34.40
All prices in the above table are exempt from VAT.
All the prices shown above include compensation up to £50.
Royal Mail Signed For® items need a proof of posting receipt, so please don’t post them in a Postbox®. Take them to a Post Office®.
At your Post Office®
You can buy and post Royal Mail Signed For® items at all Post Office® branches. Find your nearest Post Office®.
Buy your postage online. You can:
- Use our Price Finder to find out how much your item costs and then print postage directly onto your envelopes or labels. Calculate and print your postage now.
- You can start printing your postage right away with our Online Postage services.
Certificate of Posting
To make a claim for compensation you will need to provide a Certificate of Posting. If you are posting an item using our Royal Mail Signed For® service you will be given a Certificate of Posting at the Post Office®. Please keep this safe in case you need to make a claim for loss or damage.
- How do I check if my Royal Mail Signed For® item has been delivered?
- Is my item guaranteed to arrive next day?
- What happens if my Royal Mail Signed For® item doesn’t arrive?
- What compensation cover is provided with Royal Mail Signed For®?
- How much does it cost?
- Where can I post a Royal Mail Signed For® item?
- What are the size and weight limits?
- What level of tracking do I get with Royal Mail Signed For®?
- Does Royal Mail Signed For® help provide seller protection for goods sold online?
- Are there restrictions on what I can send?
How do I check if my Royal Mail Signed For® item has been delivered?
You can confirm the delivery Royal Mail Signed For® mail with our online Track & Trace tool. You can also view the receiver's signature online. All you need to do is enter your 13 digit reference number.
Check to see if your Royal Mail Signed For® item has arrived on your mobile by entering www.royalmail.com into your smartphone’s web browser.Back to top
Is my item guaranteed to arrive next day?
Although we aim to deliver Royal Mail Signed For® 1st Class the next working day, we are unable to provide a guaranteed next day delivery. For this, we recommend Special Delivery Guaranteed. We aim to deliver 93% of 1st Class mail the next working day.Back to top
What happens if my Royal Mail Signed For® item doesn’t arrive?
Your item should arrive on time and in perfect condition. If an item of mail you have posted with us is lost, damaged or delayed and you have met the conditions of posting, you may be eligible for compensation. Please keep your proof of posting receipt. Find out more about claiming compensation.Back to top
What compensation cover is provided with Royal Mail Signed For®?
Royal Mail Signed For® items are covered against loss or damage up to the sum of £50 or the value of the item, whichever is lower. Compensation for valuables, such as money and jewellery is not available on this service. In the event of an item being delivered but where no signature is obtained, you can claim for a refund amounting to the difference between the 1st Class postage and the cost of Royal Mail Signed For® 1st Class.
Valuables (money and jewellery) and items of greater value should be sent using Royal Mail Special Delivery Guaranteed which is a tracked and secure service.
Find out more about compensation for loss, damage or delay for all our services.Back to top
How much does it cost?Back to top
Where can I post a Royal Mail Signed For® item?
You can post a Royal Mail Signed For® item at any Post Office® branch in the UK. Please keep your receipt as proof of posting.Back to top
What are the size and weight limits?
Find out more about our size and weight limits.Back to top
What level of tracking do I get with Royal Mail Signed For®?
Royal Mail Signed For® provides you with confirmation of delivery, but is not a fully tracked service. If you require a fully tracked service, please use Special Delivery Guaranteed.Back to top
Does Royal Mail Signed For® help provide seller protection for goods sold online?
Most online transactions go smoothly, but if you're selling online and want some protection in case a buyer claims your item didn’t arrive, using Royal Mail Signed For® can help.
Royal Mail Signed For® will provide you with proof of delivery and is recognised as a eligible service to PayPal’s and eBay’s Seller Protection Programmes.Back to top
Are there restrictions on what I can send?
Some items are prohibited or restricted from being sent in the post in the UK, so please check before posting. Find out more about what you can and cannot sendBack to top
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