Deliver International | Royal Mail

Trusted here, there and everywhere…

Use the local postie service to really deliver worldwide

Royal Mail use a network of local delivery partners – like the US Postal Service and La Poste – that your recipients know and trust in their own communities, boosting your first-time delivery success and upholding your brand experience worldwide. It’s an overseas extension of the quality service and warm local presence that makes us the UK’s most trusted delivery partner!1

Plus with Royal Mail International Business Tracked®, your customers can enjoy full tracking, notifications and 2-4 day delivery aims… available to 80 destinations worldwide. Now that’s a global service you can rely on.

1 Mintel Online Retailing Consumer Report 2023. Research conducted with Online Shoppers.

Call us on 0800 177 7816
or fill in your details
and we’ll give you a call

If you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.

Truly global reach

With Royal Mail, you can deliver to overseas customers in over 230 countries and territories worldwide!

Tracked & trusted to the door

International Business Tracked offers tracking to 80 destinations and email notifications in 6 languages, reducing “where is my item” enquiries.

Make customs easy‑peasy

We’ll help you navigate customs so you can get the data right every time, wherever in the world your goods go.

Looking to
send those
heavier items?

Export parcels up to 30kg and medium2 parcel dimensions to over 80 countries and territories worldwide with International Business Tracked Heavier.

2 There are certain items we restrict through our network. Please check our list of Prohibited and Restricted items to comply with International regulations. Country weight restrictions may also apply, please check our country pages for more detail. For medium sized parcels, items must be max 61cm x 46cm x 46cm

Hit a home run in Hollywood!

International Business Tracked is now the most cost‑effective way to post parcels to the USA!

To get started, ask us about the affordable answer to sending stuff stateside.

What’s the difference between our International Tracked
suite of services and Standard delivery services?

Standard Tracked Tracked Heavier
Countries available Over 230 Over 80 Over 80
Weight limit 2kg3 2kg4 30kg2
Worldwide delivery aim 3-5 working days 2-4 working days 3-5 working days
Compensation Up to £20 Up to £100 (Plus additional compensation up to £300 available) Up to £100 (Plus additional compensation up to £300 available)
Full tracking on local website No Yes Yes
Online delivery confirmation No Yes Yes
Delivery notification for recipient No Yes Yes
Signature on delivery No Available with Tracked & Signed No

3 Customers can send printed matter up to 5kg with the exception of Canada and Cambodia
4 Customers can send up to 5kg to certain destinations

Watch the Spice Kitchen case study

We offer tracking on all of our international orders now. Royal Mail links up with the trusted networks in each of the countries we send to.

Sanjay Aggarwal, Founder, Spice Kitchen

Watch the Spice Kitchen case study

Exporting to Europe? Easy!

We’ve got lots of useful articles and tips on our International hub. Visit Exporting Matters Hub to find out more

To support you with your VAT obligations and compliance, there are a wide range of Import One Stop Shop (IOSS) solutions available to help ensure smooth delivery to European customers. Ideal if you just want to concentrate on the selling.

IOSS solutions

Register yourself

Once registered, simply input your IOSS number into the correct field on your chosen Royal Mail shipping platform.

Sell through a marketplace

Marketplaces will likely have their own IOSS number, just include this in the pre-advice on your chosen shipping platform.

Postal Delivery Duties Paid (DDP)

For items above the value of €150, DDP enables you to collect VAT from your customer at checkout, so you can pay EU tax authorities via Royal Mail.

Find out more about Royal Mail’s IOSS options

Need help adding customs information in Click & Drop?

Providing the correct customs data is more important than ever. Click & Drop will help you get exporting right every time by capturing and generating customs data files and automatically creating the required labels.

Which journey you take on Click & Drop will depend on whether you’re sending a single product or multiple different products.

Prohibited and restricted items

To comply with national and international regulations, and ensure we’re transporting goods safely, there are certain items we restrict or prohibit throughout our network.

Find out more