Special Delivery Guaranteed Next Day | Royal Mail

Speedy Smiles When they need it next day

Interested in offering Guaranteed Next Day delivery? Fill in your details and we’ll give you a call

If you are sending less than 20 parcels a week the best solution for you is to buy postage online with Click & Drop or the Royal Mail App.

Welcome to new
Special Delivery Guaranteed Next Day
Choose by 9am, by 1pm or simply Next Day!

77% of shoppers say that fast delivery times make them more confident to shop online1. And sometimes customers definitely need something next day – but not necessarily by 9am or 1pm.

The answer? Brand new Special Delivery Guaranteed Next Day - arriving by the end of the day.

Offer next day delivery

Making next day deliveries even easier
– and more competitive

Our new Special Delivery Guaranteed Next Day service is available 7 days a week.

It’s competitively priced and great for when customers want a next day delivery, but the specific time of day doesn’t matter.

Why use new Special Delivery Guaranteed Next Day?

All the benefits of
Special Delivery Guaranteed

Compensation up to £2,500, a money-back guarantee,* full tracking and a photo and signature on delivery.

Next Day delivery,
competitively priced

Encourage customer purchase while saving costs with secure next day delivery, 7 days a week.

One price, whatever
day of the week

Offer quick Saturday and Sunday delivery convenience… at no additional cost than any other day!

Next Day Guaranteed –
or your money back

Our new next day service works just like our 9am and 1pm services – we’ll get it there on time or your money back.

Ideal for high-value items

With fully tracked delivery, including a photo and signature on the doorstep, and compensation up to £750 (and additional compensation of up to £2,500 available), you can send off pricey goodies knowing they’ll arrive safe and sound, next day guaranteed.

New Special Delivery Guaranteed Next Day is perfect for items customers need quickly, like last-minute birthday prezzies or emergency party shoes when they discover the old pair doesn’t match their new outfit.

Sunday delivery!

Don’t forget…

When time is critical and you need to go the extra mile, don’t forget our tried and trusted Special Delivery Guaranteed timed next day services.

Special Delivery
Guaranteed By 9am

  • Guaranteed delivery by 9am or your money back*
  • Full tracking
  • Compensation available up to £2,500*

Special Delivery
Guaranteed By 1pm

  • Guaranteed delivery by 1pm or your money back*
  • Full tracking
  • Compensation available up to £2,500*
Find out more

Frequently asked questions (FAQ)

When will items be delivered?

Deliveries will be made throughout the day, potentially up to the end of the day in some areas.

What happens if we can’t deliver an item?

If we can’t deliver the item as addressed, we’ll leave a ‘Sorry we missed you’ notification card. A delivery attempt will automatically be made for the next working day.

Is there an additional charge for Sunday Delivery?

You’ll pay the same price for delivery on a Sunday as on any other day of the week.

Are there any exceptions to Next Day delivery?

There are certain geographical exceptions.

Total postcode delivery exceptions:

AB, BT, GY, HS, IM, IV, JE, KW, ZE

Partial postcode delivery exceptions:

DD9, 10, 11
DG5-9
FK17-21
KA27-30
KY10, 14-16
PA20-38, 41-49, 60-78, 80
PH5-9, 11-13, 15-26, 30-50
PO30-41
TD5, 15
TR21-25

What are the product codes to access Royal Mail Special Delivery Guaranteed Next Day?

Product Code Description
SEB Special Delivery Guaranteed £750
SEC Special Delivery Guaranteed £1000
SED Special Delivery Guaranteed £2500
SDV Special Delivery Guaranteed Age Verification £750
SDW Special Delivery Guaranteed Age Verification £1000
SDX Special Delivery Guaranteed Age Verification £2500
SDY Special Delivery Guaranteed ID Verification £750
SDZ Special Delivery Guaranteed ID Verification £1000
SEA Special Delivery Guaranteed ID Verification £2500

We’re open Monday to Friday, 9am-5pm. Calls may be recorded and monitored for training and compliance purposes.

* Exceptions apply. We deliver throughout the UK but there are restrictions to delivery guarantees in some areas.
  See Appendix A: Delivery Speeds in the UK parcels services user guide for full details.

1 Mintel Online Retailing Consumer Report 2023. Research conducted with Online Shoppers.

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