Make your returns label
As soon as we have processed your return, you will receive an automatic email confirming the refund. This usually takes around 7-10 days from the date your goods were posted back to us. Your refund will then take around 3 working days to appear back to the card/account that you paid from originally.
You must obtain a receipt for your return package at the Post Office counter, which can be used to track the item(s) you are returning, should for some reason they not arrive at our warehouse. We unfortunately cannot accept liability for returned goods that we don’t receive, or for those that get damaged in shipping on their return.