{"appConfig":{"camelApiConfig":{"baseUrl":"https:\/\/www.royalmail.com\/capi\/rml\/inf\/v1\/","validateAddressEndpoint":"redelivery\/neighbourAddressValidation","getLocationEndpoint":"redelivery\/localCollectLocations","getDateEndpoint":"redelivery\/dates","locationCount":"25","redeliveryApi":"redelivery\/request","deliveryOptionsEndpoint":"redelivery\/options\/availability","validateAddressEndpointPfw":"redelivery\/neighbourAddressValidationPFW","getLocationEndpointPfw":"redelivery\/localCollectLocationsPFW"},"mapConfig":{"licenseKey":"woos-da2399ca-5b65-33f7-8eb0-8157fa5b7ac5","mapUrl":"https:\/\/sdk.woosmap.com\/map\/map.js?key=","iconCenter":"\/themes\/custom\/rmlcwr\/icons_fill\/centre-dot.svg","markerDefault":"\/themes\/custom\/rmlcwr\/icons_fill\/location-pin-default.svg","markerSelected":"\/themes\/custom\/rmlcwr\/icons_fill\/location-pin-selected.svg","iconHeight":64,"iconWidth":46,"disableDefaultUI":false,"gestureHandling":"cooperative"},"trackAndTraceUrl":"\/track-your-item#\/tracking-results\/","multipleItemsFeature":{"enabled":true},"inflightConfig":{"inflightUrl":"\/change-delivery-option","enabled":true},"landingPageUrl":"\/receiving-mail\/redelivery","postcode_anywhere":{"key":"RW65-TB33-ZR53-FA33","baseUrl":"https:\/\/services.postcodeanywhere.co.uk\/Capture\/Interactive","selectElement":"addressSelector","addressKeyNames":["Line1","Line2","Line3","Line4","Line5","City","PostalCode","Company"],"channelIsland":["GY","JE","IM"],"britishForce":"BF","addressFields":[{"key":"flatNumber","value":"Flat number","required":false,"pattern":"^[ A-Za-z0-9.,()_#:;*@\u0026\u0022\/-]*$"},{"key":"buildingNumber","value":"Building number","required":false,"pattern":"^[ A-Za-z0-9.,()_#:;*@\u0026\u0022\/-]*$"},{"key":"buildingName","value":"Building name","required":false,"pattern":"^[ A-Za-z0-9.,()_#:;*@\u0026\u0022\/-]*$"},{"key":"companyName","value":"Company name","required":false,"pattern":"^[ A-Za-z0-9.,()_#:;*@\u0026\u0022\/-]*$"},{"key":"street","value":"Street","required":true,"pattern":"^[ A-Za-z0-9.,:\u0027\u0026-]*$"},{"key":"city","value":"City or Town","required":true,"pattern":"^[ A-Za-z0-9\/.,:\u0027\u0026-]*$"},{"key":"county","value":"County","required":false,"pattern":"^[ A-Za-z0-9.,:\u0027\u0026-]*$"},{"key":"postcode","value":"Postcode","required":true}],"manualButtonText":"Enter manually","mandatoryFieldHelpText":"Please provide at least one of flat number, building name, building number or company name","addressErrors":{"apiDownError":"Sorry, we are having technical problems, please try again later","channelIslandError":"Sorry, we cannot offer a redelivery to addresses in the Isle of Man or the Channel Islands. Please contact Isle of Man Post, Jersey Post or Guernsey Post","britishForceError":"Sorry, we cannot offer a redelivery for British Force Post Office (BFPO) addresses","street":"Please enter a street","city":"Please enter a city or town","postcode":"Please enter your postcode, e.g. SW1A 1AA","postcodeFormatError":"Please use a valid postcode format","noAddressAvailableError":"Unfortunately we could not find this address. Please check it","companyName":"Please provide at least one of flat number, building name, building number or company name","streetInvalid":"Please enter a valid street","cityInvalid":"Please enter a valid city or town","countyInvalid":"Please enter a valid county","flatNumberInvalid":"Please enter a valid flat number","buildingNumberInvalid":"Please enter a valid building number","buildingNameInvalid":"Please enter a valid building name","companyNameInvalid":"Please enter a valid company name"},"PCA":{"urlFind":"\/Find\/v1.00\/json3ex.ws","urlResult":"\/Retrieve\/v1.00\/json3ex.ws","country":"GBR","SearchFor":"Everything","languagePreference":"en","maxSuggestions":"100","maxResults":"500","emptyAddressString":"We couldn\u0027t find any matches for","emptyAddressStringSuggestion":"Please check the spelling or enter your address manually","errorAddressCount":"0 Found","apiDownMessage":"Sorry, we are having technical problems, please try again later","searchMaxLimit":50,"maxLimitExceeded":"Sorry, you\u0027ve reached the limit on searches that can be made in a day. You can use Services near you again tomorrow","searchLimitCookieName":"RoyalMailPostCode350","searchLimitCookieExpirationTime":24}},"networkTimeOut(in_seconds)":5,"directionsUrlFormat":"https:\/\/www.google.com\/maps\/dir\/?api=1\u0026origin=\u003CsourceLatitude\u003E,\u003CsourceLongitude\u003E\u0026destination=\u003CdestinationPostcode\u003E,\u003CdepotName\u003E,\u003CdepotAddress\u003E","daysForRedelivery":17,"pageNodeId":"861","enableDaisy":true,"analytics":{"scriptSrc":"https:\/\/tags.tiqcdn.com\/utag\/royalmail\/ebiz\/prod\/utag.js"},"enableBarcodedP739":true,"forceBarcodedP739":false,"trackAndTraceBarcodedUrl":"\/track-your-item#\/postcode-verification\/"},"appText":{"backButtonText":"Back","continueButtonText":"Continue","cspLogoText":"Royal Mail logo","poLogoText":"Post Office logo","title":"Book a redelivery","mandatoryMessage":"Indicates mandatory field","newWindowMessage":"opens in new window","editLinkText":"Edit","modalHeading":"Something for you card","modalFrontCardUrl":"\/modules\/custom\/rml_redelivery\/images\/card-front.png","modalBackCardUrl":"\/modules\/custom\/rml_redelivery\/images\/card-back.png","modalFrontCardThumbnailUrl":"\/modules\/custom\/rml_redelivery\/images\/card-front-thumbnail.png","modalBackCardThumbnailUrl":"\/modules\/custom\/rml_redelivery\/images\/card-back-thumbnail.png","modalCardBackCollection":"\/modules\/custom\/rml_redelivery\/images\/card-back-collection.png","modalCardBackReference":"\/modules\/custom\/rml_redelivery\/images\/card-back-reference.png","modalCardFrontAddress":"\/modules\/custom\/rml_redelivery\/images\/card-front-address.png","modalCardCollectionThumbnail":"\/modules\/custom\/rml_redelivery\/images\/card-collection-thumbnail.png","modalCardReferenceThumbnail":"\/modules\/custom\/rml_redelivery\/images\/card-reference-thumbnail.png","modalCardAddressThumbnail":"\/modules\/custom\/rml_redelivery\/images\/thumbnail-rm.png","redeliveryHome":{"modalHeading":"Reference Number","modalSubHeading":"Royal Mail - Look on the back of the card","modalText":"If you have a reference number, it will be on the back of your something for you card. It can either be handwritten or on a sticker and should match this format eg. 123456789 or XH455545333GB","modalButtonText":"Where can I find this?","multipleItemsHelpText":"Do you have more than one item to redeliver?","helpText":"Do you have a reference number?","radioYes":"Yes","radioNo":"No","placeholder":"e.g. 123456789 or XH455545333GB","referenceNumberText":"Reference number","optionNotSelectedError":"Please confirm whether you have a reference number","multipleItemsNotSelectedError":"Please confirm whether you have multiple items","referenceNumberEmptyError":"Enter the reference number on your card.","referenceNumberInvalidError":"Sorry, we don\u0027t recognise that reference number. Please check you have entered it correctly. If your reference number still can\u0027t be recognised, select \u0027No\u0027 to continue booking a redelivery.","referenceNumberNotFoundError":"Sorry, we don\u0027t recognise that reference number. Please check you have entered it correctly. If your reference number still can\u0027t be recognised, select \u0027No\u0027 to continue booking a redelivery.","NoDeliveryInBfpoError":"Sorry, we cannot offer a redelivery for British Force Post Office (BFPO) addresses.","NoDeliveryInThreeIslandsError":"Sorry, we cannot offer a redelivery to addresses in the Isle of Man or the Channel Islands. Please contact Isle of Man Post, Jersey Post or Guernsey Post.","modalSubHeadingPfw":"Look on the front of your \u2018Where\u2019s my parcel\u2019 card","modalTextPfw":"If you have a tracking number, it will be on the front of your \u2018Where\u2019s my parcel?\u2019 card. It can either be handwritten or on a sticker and should match this format eg. WP1234567","modalSubHeadingRM":"Look on the back of your \u2018Something for you\u2019 card","modalTextRM":"If you have a reference number, it will be on the back of your \u2018Something for you card\u2019. It can either be handwritten or on a sticker and should match this format eg. 123456789 or XH455545333GB"},"cardDetails":{"modalLinkHeading":"Example","modalLinkText":"This is a Something for you card, you\u0027ll need one of these to arrange a redelivery.","modalFrontCardHeading":"Front of the card","modalFrontCardText":"This is the front of a Something for you card, please enter the information from your card on this page.","modalBackCardHeading":"Back of the card","modalBackCardText":"This is the back of a Something for you card, please enter the information from your card on this page.","modalButtonText":"See example","pageHeader":"Details from your card","pageHelpTextStart":"Please fill in details from the","pageHelpTextLink":"\u0027Something for you\u0027","pageHelpTextEnd":"card","frontCardHelpText":"Details on the card","nameLabel":"Name on the card","namePlaceholder":"e.g. Joe Bloggs","addressLabel":"Address on card","addressPlaceholder":"Start typing your address","dateLabel":"Date on Card","dateDefaultText":"Select Date","backCardHelpText":"Item details on the card","itemHelpText":"According to your card, your item is:","numberOfItemsLabel":"Number of items","nameOnCardError":"Please provide the name on the card","nameOnCardInvalidError":"Please enter a valid name","errorAddressOnCard":"Please provide the address on the card","dateOnCardError":"Please select a date","itemTypeError":"Please tell us the what\u0027s in the \u0027About your item\u0027 section on the card, or if the card doesn\u0027t say","notAvailableRedeliveryDateError":"Redelivery is no longer available for this item. We need 2 working days to arrange a redelivery, and items are held for a maximum of 18 calendar days before being returned to sender. You can still collect your item from the address shown on the card, if it is within this 18 day period.","redeliveryApiTechnicalError":"Sorry, there was a problem, please try again","redeliveryApiNoResponseError":"Redelivery is no longer available for this item. We need 2 working days to arrange a redelivery, and items are held for a maximum of 18 calendar days before being returned to sender. You can still collect your item from the address shown on the card, if it is within this 18 day period.","brandLabel":"Is your item from Royal Mail or Parcelforce?","royalMail":"Royal Mail","parcelforce":"Parcelforce","brandError":"Please select card type: Royal Mail or Parcelforce.","modalFrontInstructions":"Please enter the personal details from the front of the card.","modalBackInstructions":"You\u2019ll find item details including the number of items.","modalFrontInstructionsRM":"You\u2019ll find the delivery recipient details and the date the delivery was attempted.","modalFrontInstructionsPfw":"You\u2019ll find the delivery recipient details, date the delivery was attempted and the total number of items."},"deliveryOption":{"pageHeader":"Delivery options","dateHelpQuestion":"When would you like us to deliver your item?","dateHelpMessage":"We\u2019ll aim to redeliver on your selected date","deliveryOptionQuestion":"Where would you like us to redeliver to?","firstAvailableDate":"First available date:","otherDate":"Other available date(s)","noOtherDate":"No other date available","otherDateTitle":"Redelivery date","dateDefaultText":"Select redelivery date","otherDatesHelpText":"Why can I only select certain dates?","certainDatesHelpTip":"All slots may be booked on our busiest days. If you want your item quickly, you can collect it from the delivery office shown on the card. When we\u0027re not able to deliver an item, we keep it for 18 calendar days and we need a minimum of 2 working days\u0027 notice to arrange a Redelivery.","singleAvailableDateHelpTip":"Other dates are no longer available for this item. We need 2 working days to arrange a redelivery, and items are held for a maximum of 18 calendar days before being returned to sender. If this redelivery date isn\u2019t suitable, you can still collect your item from the address shown on the card, as long as it is within this 18 day period.","errorOtherDate":"You must select a date.","errorPostofficeTechnical":"Sorry, there was a problem, please try again","errorPostofficeNotFound":"Sorry, we could not find any local Post Offices for you.","errorPostofficeTimeout":"Sorry, that request timed out, please try again.","options":[{"key":"REDELIVERORIGINAL","name":"Original address"},{"key":"REDELIVERALTERNATE","name":"Nearby address","nameWhenDisabled":"Nearby address not available"},{"key":"LOCALCOLLECT","name":"Local Post Office\u00ae","label":"Handling fee of 70p per item","nameWhenDisabled":"Local Post Office\u00ae not available"}]},"nearbyAddress":{"pageHeader":"Deliver to a nearby address","pageHelpText":"Choose another address in the same postcode area as you or go back to select a different redelivery option","originalAddressHeader":"Original delivery address","addressPlaceholder":"Start typing nearby address","addressLabel":"Nearby address","addressHelptipMessage":"For example, in most cases if your postcode is SE25 1AA, the same postcode area would be another address where the postcode also starts with SE25.","emptyAddressMessage":"You must select an address","validateAddressErrorMessage":"The delivery office holding your item doesn\u0027t deliver to that postcode. Please choose an alternative address.","validateAddressTechnicalError":"Something\u0027s gone wrong, please try again later","validateAddressErrorMessagePfw":"The depot holding your item doesn\u0027t deliver to that postcode. Please choose an alternative address."},"postOfficeSelection":{"pageHeader":"Collect from Post Office","pageHelpText":"Choose a convenient location for you, You\u0027ll need your confirmation email and the [right ID](https:\/\/personal.help.royalmail.com\/app\/answers\/detail\/a_id\/146\/ \u0022opens in a new window\u0022)","unavailable":"Unavailable","proximityUnitSingular":"mile","proximityUnitPlural":"miles","selectAndContinueButton":"Select","locationCounter":5,"viewMoreLocation":"View more locations","locationCountText":"nearest locations","oneLocationCountText":"nearest location","locationSelected":"Location selected","selectAnotherLink":"Select another location","directions":"Get directions","locationsHelpText":"Choose from one of the following options:","locationsView":{"mapView":"Map view","listView":"List view"}},"checkDetails":{"pageHeader":"Check details","pageHelpText":"Redelivery Summary ","confirmButtonText":"Confirm redelivery","cardDetailSummary":{"header":"Details from your card","nameOnCard":"Name on card","deliveryAddress":"Original delivery address","dateOnCard":"Date on card","yourItem":"Your item","numberOfItem":"Number of items","referenceNumber":"Reference number","notProvided":"Not provided","addressOnCard":"Address on card","noReferenceNumber":"-","cardType":"Card type"},"deliveryOptionSummary":{"header":"Delivery options","redeliveryDate":"Redelivery date","originalAddress":"Original address","nearbyAddress":"Delivery to nearby address","collectFromPostOffice":"Collect from Post Office"},"error":{"cleoRequestTimeoutError":"Sorry, that request timed out, please try again.","technicalError":"Sorry, there was a problem, please try again"}},"contactDetails":{"header":"Contact details","contactHelpText":"We will send you an email confirmation of this request, and may need to contact you about the delivery of your item","emailLabel":"Email address","emailMaxLength":"128","phoneLabel":"Phone number","phoneHelpTip":"Phone numbers must start with a + or 0","emailError":"Invalid email address","requiredEmailError":"Please enter your email address","phoneError":"Please enter a valid phone number"},"confirmation":{"header":"Thank You","emailHeader":"Confirmation of your redelivery details sent to:","customerReferenceHeader":"Customer reference number","reDeliveryHeader":"Your chosen redelivery option","redeliveryDateHeader":"Due to be delivered","newDeliveryAddress":"New delivery address","linkButtonText":"Book another redelivery","chosenLocation":"Your chosen location","rightIdLink":"Make sure you [bring the right ID](https:\/\/personal.help.royalmail.com\/app\/answers\/detail\/a_id\/146\/ \u0022opens in a new window\u0022)"},"errorPage":{"errorHeading":"Sorry, there was a problem","errorMessage":"Please try again later","buttonText":"Book another redelivery"},"modalPfwCardFrontReference":"\/modules\/custom\/rml_redelivery\/images\/modal-pfw-white.png","modalPfwCardReferenceThumbnail":"\/modules\/custom\/rml_redelivery\/images\/thumbnail-pfw-white.png","modalHeadingPfw":"Where\u0027s my parcel card","cardType":{"pageHeader":"Type of card","selectCardTypeHeader":"Select the card type","selectCardTypeDescription":"We\u2019re currently in the process of updating our Redelivery cards. Please check carefully and select the card you have received.","cards":[{"id":"1","brand":"royalmail","title":"Card with only the Royal Mail logo","image":"\/modules\/custom\/rml_redelivery\/images\/cardtype-royalmail.svg","modal":{"title":"Card with only the Royal Mail logo","description":"The front of the \u2018Something for you\u2019 card displays only the Royal Mail logo in the top-left corner.","image":"\/modules\/custom\/rml_redelivery\/images\/modal-rm-front.png"}},{"id":"2","brand":"parcelforce","title":"Card with both Royal Mail and Parcelforce logos","image":"\/modules\/custom\/rml_redelivery\/images\/cardtype-pfw-red.svg","modal":{"title":"Card with both the Royal Mail and Parcelforce logos","description":"The front of the \u2018Something for you\u2019 card displays the Royal Mail logo in the top-left corner and the Parcelforce Worldwide logo in the top-right corner.","image":"\/modules\/custom\/rml_redelivery\/images\/modal-pfw-red-front.png"}},{"id":"3","brand":"parcelforce","title":"Parcelforce \u2018Where\u2019s my parcel?\u2019 card","image":"\/modules\/custom\/rml_redelivery\/images\/cardtype-pfw-white.svg","modal":{"title":"Parcelforce \u2018Where\u2019s my parcel?\u2019 card","description":"This card only features the Parcelforce Worldwide logo.","image":"\/modules\/custom\/rml_redelivery\/images\/modal-pfw-white.png"}}],"selectCardTypeError":"Select a card type","selectCardTypeWarning":"Choosing the wrong card type will prevent us from fulfilling your request"},"modalRMCardFrontReference":"\/modules\/custom\/rml_redelivery\/images\/modal-rm-front.png","modalRMCardBackReference":"\/modules\/custom\/rml_redelivery\/images\/modal-rm-back.png","modalPfwCardRedFrontReference":"\/modules\/custom\/rml_redelivery\/images\/modal-pfw-red-front.png","modalPfwCardRedReferenceThumbnail":"\/modules\/custom\/rml_redelivery\/images\/thumbnail-pfw-red.png","cardSelection":{"title":"Book a redelivery","mandatoryMessage":"Indicates mandatory field","backButtonText":"Back","continueButtonText":"Continue","selectRedeliveryHeader":"Did you get a \u2018Something for You\u2019 card?","cardSelectionHeader":"Which card do you have?","selectCardTypeError":"Select a card type","cardTypes":[{"id":"1","title":"Written","type":"written","image":"\/modules\/custom\/rml_redelivery\/images\/cardtype-written.png"},{"id":"2","title":"Barcoded","type":"barcoded","image":"\/modules\/custom\/rml_redelivery\/images\/cardtype-barcoded.png"}]},"barcodedId":{"title":"Book a redelivery","mandatoryMessage":"Indicates mandatory field","backButtonText":"Back","formHeader":"What is your reference number?","barcodeIdInput":{"label":"Reference number","hint":"e.g. 123456789 or XH455545333GB","emptyError":"Enter the reference number on your card.","invalidFormatError":"This reference number format is not recognised. Please check and try again.","minLength":"9","maxLength":"21"},"continueButtonText":"Continue","apiErrors":{"referenceNumberNotFoundError":"Sorry, we don\u0027t recognise that reference number. Please check you have entered it correctly.","NoDeliveryInBfpoError":"Sorry, we cannot offer a redelivery for British Force Post Office (BFPO) addresses.","NoDeliveryInThreeIslandsError":"Sorry, we cannot offer a redelivery to addresses in the Isle of Man or the Channel Islands. Please contact Isle of Man Post, Jersey Post or Guernsey Post.","noDeliveryOptionsFoundInEPS":"Sorry, this parcel is not eligible for redelivery.","noDeliveryOptionsFoundInEPSTechnical":"Sorry, there was a problem, please try again later."},"redeliveryNumberHelpModal":{"openButtonText":"Need help with your reference number?","header":"Reference Number","content":"## Look on the front of your \u2018Something for you\u2019 card\u003Cbr\u003E We have introduced an improved card which contains a reference number in the form of a 9-digit unique ID. Please enter the 9 digits as printed on the card. [For help on using the \u0027Something for You\u0027 card please visit our dedicated \u0027Something for You\u0027 web page.](https:\/\/www.royalmail.com\/something-for-you).","postContent":"## Got a reference number for an individual parcel?\u003Cbr\u003E Please enter the reference number for the individual parcel. Your number is between 9 and 27 characters long."}},"barcodedRefNumUrl":"\/modules\/custom\/rml_redelivery\/images\/card-something-for-you.png"}}