Industrial relations in 2020

Updated 17 March 2020

Royal Mail has received notification from CWU (Communication Workers Union) of the results of its Royal Mail member ballot for industrial action. We are disappointed CWU members have voted in favour of industrial action. But we welcome and appreciate CWU’s statement that now is not the time to take industrial action. 

We contacted CWU last week to work together to protect our people, our country and our company to enable us to best support our customers. We are talking to them about how we can do that together. 

The postal service is a key part of the UK’s infrastructure at this time. It's business as usual at Royal Mail. Be assured that we continue to accept, process and deliver, as usual, to communities across the country. The delivery of parcels and letters is a key way of keeping the country together and helping many people who may not have the option to leave their homes.

We are ready to continue to try to find a resolution to the current dispute. We are meeting soon. We want to reach agreement.

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