If you’re trying to use our website but are having problems logging in, we can help.
- I don’t know how to login to the website.
- I’m unable to login to the main Royal Mail website.
- Click here to login to our website. You will be prompted to enter the email address that you registered with us, along with your password. Please note that your password is case-sensitive.
- If you have forgotten your password, you can request a new password. The new password will be emailed to your registered email address. When you attempt to log in using the new password, please ensure that you are not copying and pasting the new password, as it is common for a space to also be copied across, rendering the password incorrect.