Redirect & protect - do it 3 weeks before you move

When your customers move, they ask us to redirect their mail to a new address. Our NCOA® (National Change of Address) Alert data contains their full names and both the address they move to and from. The file covers pending, live, expired or cancelled redirections over the past three years. With this information, you can help protect your customers from identity theft. NCOA® Alert also provides fraud protection including:

  • previous occupier fraud - flagging customers when they leave an address
  • application fraud – preventing the use of a false identity to make applications
  • mail interception – stopping fraudsters from taking advantage of shared properties.