PO Box®

A professional business address that maintains the privacy of where you live or work

If you run your business from your home or would prefer not to reveal where you work, using a Royal Mail PO Box® address is a simple and affordable way to keep your address private. It has an important added benefit of making your business look professional to your customers too.

At a Glance 

  • Choice of a collection or delivery service
  • Easy to remember professional address
  • Manage incoming mail easily


Why choose PO Box®?

For new businesses and small businesses, particularly those operating from a residential address, a Royal Mail PO Box® address helps create a professional first impression. Independent research from leading research organisation, Ipsos, found that consumers perceive that businesses with a Royal Mail PO Box® as being more professional and established than those using a residential address.

How does it work?

Once the application process is complete, we’ll provide you with a Royal Mail PO Box® address. You can start using this memorable address on your website and across all of your customer correspondence.

Choose a service

PO Box® Collect

We’ll keep hold of your mail until you’re ready to collect it from your local Royal Mail delivery office.

PO Box® Delivery

If you don’t have time to collect your mail from us, then we can deliver it straight to you.

PO Box® with Transfer of Normal Address Mail

Choose to get mail that’s addressed to the PO Box® holder, or from a street address, transferred directly to your PO Box® – so you can collect all your mail together. 

If you have moved home or office, you will need to apply for a Redirection instead. Find out more about Redirection for businesses and personal customer Redirection.

How much will it cost?

The cost for your PO Box® service will depend upon the type of service you choose and the length of contract you require. We offer contracts for up to 6 months or 1 year.  

PO Box® Service Features Monthly rate 6 months 12 months
  • Keeps your mail private and confidential
  • Your mail is held securely at your local Delivery Office
  • Collect your mail at a time that suits you
£26.25 £130.00 £225.00
  • Enjoy the convenience of having mail delivered to you
  • Get important mail as quickly as possible Easily segment your mail and prioritise what is intended for your business
£27.50 £152.50 £285.00
Transfer of Street Address
  • Have all of your mail kept together
  • Collect all of your mail when it suits you
  • Your mail is held securely at your local Delivery Office
£32.50 £180.00 £330.00
Locked Box Only available for existing locked box customers £32.25 N/A £325.00

All prices are excluding VAT. 

How to buy?

Please note: if you're moving home or office, please apply for our Redirection service instead.

If you’d prefer to set up your Royal Mail PO Box® address over the phone, please call 08457 950 950 and have your payment debit or credit card (which must be registered to the same address you want the PO Box® to linked with) to hand.

Anything else you need to know?

Visit the Help page for more information and answers to frequently asked questions about this product.


PDF icon PO Box application form

PDF icon PO Box Terms and Conditions

*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.