Royal Mail Timed Delivery®

You decide when your mail arrives

Have your mail delivered when it suits you. Opt for the same time every day from 6am Monday to Saturday*, or get your mail delivered on the same day each week or month.

At a Glance 

  • Pick a range of timed delivery options to suit your schedule
  • Choose the same time every day from 6am Monday to Saturday*
  • Opt for the same day each week or month

Why choose Royal Mail Timed Delivery®?

With Timed Delivery, you can opt to receive mail during quiet periods of the working day, or first thing, so you can make an early start on processing orders. It’s up to you.

Simply select an agreed time slot from 6:00am Monday to Saturday* to get your mail delivered each day. Alternatively, choose to have your mail delivered on the same day each week or month.

We will deliver mail to any business within a 10 mile radius of one of our delivery offices. Any unprocessed mail will be delivered to your business with the normal delivery round.

*Exact times and dates are subject to availability. Details available on application.

Flexible service options

You can use Timed Delivery together with Royal Mail Special Delivery Guaranteed® and Royal Mail Special Delivery Guaranteed Returns®. If you are located outside of the 10 mile radius from a delivery office, we’ll see if there’s another way of getting your mail to you at a convenient time.

Our 15 minute promise

We’ll deliver within 15 minutes either side of your chosen delivery time. If we fail to do so, you may be eligible for compensation. You can find out more about our compensation terms in the Timed Delivery Terms & Conditions below.

Anything else you need to know?

Visit the Help page for more information and answers to frequently asked questions about this product.


PDF icon Timed Delivery Terms & Conditions

PDF icon Timed Delivery Application Form


*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.