Mail Collect

Collect your mail at your convenience

We’ll hold your business mail securely at your local delivery office. You collect it anytime, from 8.30am until closing, Monday to Saturday*.

  • Your local delivery office holds onto your mail for you
  • You can collect mail from 8.30am, Monday to Saturday*
  • The service is easy to set up and free to use

Why choose Mail Collect?

Want a handy way to get your mail at a time that suits your business and the confidence that your mail is safe and secure?

If so, Mail Collect could be the solution. It gives you total flexibility and convenience, because you collect your business mail whenever it suits you, from 8.30am until closing, Monday to Saturday*.

It’s free too. All we ask is that you collect your mail from your local delivery office at least once every week.

Using Mail Collect

Once your Mail Collect application has been approved, we’ll send you a letter confirming the name and address of the delivery office and the date the service will start.

You’ll also be issued with a special card, which must be signed and presented at the Delivery Office each time you – or someone you’ve authorised – collect your mail.

The first time you use the card, you’ll be asked to show the letter and one accepted form of identification. Then you’re good to go.

Anything else you need to know?

Find answers to your questions and read full details of this service in the links below.

PDF icon Mail Collect application form

Delivery Office Finder for opening times

Contact us for support

08457 950 950*

Monday to Friday 8am-6pm

Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.