Pharmacy delivery & returns services

Secure, reliable parcel services for prescriptions and medical supplies

Safe parcel services for the health sector

Mailing out prescriptions? Our delivery and returns options offer you the flexibility to meet your patients’ needs. We can also help you deliver medical samples safely, and streamline script returns to NHS BSA.

With demand for online pharmacy services and home delivery of medicines and prescriptions growing, our range of services offers the reliability and choice you need.

When you’re dealing with people’s health, you need a service you can rely on.

Royal Mail is the UK’s most trusted carrier, with 75% of people surveyed trusting us to deliver their items*.

Sending more than 20 parcels a week? See how you can save with an account

Let us help you find the best delivery options for your business

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Recommended services

Patients can track their parcel, and know when medicines are safely delivered and ready for them at home

Royal Mail Tracked 24® & 48®

Our most secure service for urgent, high-value prescriptions and other pharmacy orders

Special Delivery Guaranteed®

Pre-paid, tamper-proof boxes. Ideal for pharmacists sending Category B blood and urine samples

Royal Mail Safebox®

Our same-day medical courier service – perfect for prescription medicines and urgent items

eCourier medical

Convenient collection from a Post Office® or Customer Service Point with Local Collect

Return NHS prescription scripts at over 10,500 Post Offices® or 1,200 Customer Service Points

Tracked Returns

Print shipping labels

With Click & Drop, access our full range of delivery options online and print your own shipping labels
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A man using a laptop and payment card with parcels in the background
Our happy medical delivery customers

*Delivery Matters, Trinity McQueen, 2018