Questions

Answers to your questions

• Why is mail priced by size as well as weight?
• How can I measure mail quickly and accurately?
• Does this mean I will have to measure my mail to work out what stamp to use?
• Do Post Office® branches have a size guide?
• What about Special Delivery?
• What about International mail?
• Where can I find out information about posting mail at Christmas?

1. Why is mail priced by size as well as weight?
   Our pricing takes into consideration the size as well as the weight of your mail, so that it reflects the costs of handling larger items more accurately.
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2. How can I measure mail quickly and accurately?
   The dimensions for each format are available on this website now.
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3. Does this mean I will have to measure my mail to work out what stamp to use?
   You shouldn't need to measure your mail. The price categories should be straightforward to work out. An ordinary envelope up to half the size of a standard A4 sheet is a basic 'Letter'; up to A4 size is a 'Large Letter', charged at the next price up; and anything bigger is a 'Packet'.
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4. Do Post Office® branches have a size guide?
   All Post Office® counter staff have a size guide to work out prices. Where there is space available, there are size guides on the customer side of the counter for you to use.
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5. What about Special Delivery?
   Special Delivery is not priced by size and weight, just weight only.
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6. What about International mail?
   None of our International Services, ie. Airmail, Airsure, International Signed For and Surface Mail are priced by size and weight, just weight only.  Some of our International business services do have size criteria.  
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7. Where can I find out information about posting mail at Christmas?

   You can access general information about posting mail at Christmas on our Christmas information page.
   
   You can also access information about our last posting dates.

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