Last updated 1000hrs

Mail collection, distribution, processing and deliveries are taking place as usual today across the South East and Anglia regions.

Delivery of mail

Deliveries are taking place as usual today across all parts of South East and Anglia regions.

A break-in over the weekend at our Newbury Delivery Office, serving customers in the RG14 and RG20 postcode areas, is still under investigation by Royal Mail security teams and the police.  Deliveries are operating normally from this office today and the callers office is now open after being closed yesterday. We’re very sorry for any inconvenience this caused. 

Redelivery of mail & picking up mail from local callers’ offices

Customers can organise a redelivery of any item we have been unable to deliver and for which we have left a ‘sorry, you were out’ card. The easiest way to organise a redelivery is on our website at: www.royalmail.com/redelivery.

Customers can also collect these items from their local delivery office, details of which can be found on the ‘sorry you were out’ card we left when we tried to deliver your item. Please bring the card and appropriate ID when you come to collect the item.

Posting & collection of mail

We expect normal collections to be made from all Post Office® branches, business customers and posting boxes in both regions on Tuesday 9th February.

International information

For details of incidents affecting international mail services, please go to our update page at: www.royalmail.com/internationalupdates.

Email Updates

If you would like to sign up to receive free email alerts about service in your area please visit www.royalmail.com/myserviceupdates.