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Give us your accessibility feedback

Close the loop

We want to hear from our disabled users and their advocates about good and bad experiences on royalmail.com. If you are reporting a problem, you may first want to read about the technical and accessibility issues we’re already aware of.

What happens when you’ve sent off your feedback?

Real people will read your feedback. If you have a problem that’s straightforward to fix, we’ll send it to our bug fixing team. If it’s harder to solve, we’ll enter it into the accessibility issues list. It’s a spreadsheet we use when prioritising future projects and accessibility upgrades.

We may send you follow-up questions but we cannot promise to respond individually to all feedback.


Your accessibility feedback

* Please complete all boxes below to help us with understanding your feedback












Privacy promise

Your name and email will only be used to send you follow-up questions. You will not be entered into our customer database. We will not sell your email address, nor will we send you emails that  do not relate to disability access on royalmail.com.