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We'd like you to be able to get in touch with each area of Royal Mail, quickly and easily, so we've listed all the numbers or email addresses you'll need below. However, before you call, why not see if the Frequently Asked Questions on our Customer Services and Business Customer Services homepages can help you?
Send Royal Mail Customer Services an email
Parcelforce Customer Services
Post Office Customer Services
Find out how to make a complaint or learn more about our complaints policy
What would you like to contact us about?| Service | Phone number | Opening hours | Information |
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Within UK - 08457 740 740
Textfone 08456 000 606 | 8am - 6pm, Monday to Friday.
8am - 1pm on Saturdays | Call this number to contact a Customer Service advisor | Within UK - 08457 950 950
Textfone 08456 000 606 | 8am - 7pm, Monday to Friday | Call this number to contact our Business Service Centre | |
| 0906 302 1222 | 8am - 6pm, Monday to Friday | Call this number to find a Postcode. Calls cost 50p per minute, to a maximium of £5 | | 08457 111 222 | 6pm - 8pm, Monday to Friday
9am - 5.30pm on Saturday | Call this number to find a Postcode outside normal office hours. Calls charged at the local rate | | 08456 000 606 | 8am - 7.30pm, Monday to Friday.
8am - 12pm on Saturday | Telephone number for the hard of hearing |
| Service | Phone Number | Opening Hours | Information |
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| SmartStamp | 0845 600 1334 | 8am - 6pm, Monday to Friday | This number is for technical enquiries and account/refund enquiries for SmartStamp |
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| Online Postage | 0870 240 9085 | 8am - 6pm, Monday to Friday | This number is for general enquiries, technical enquiries and refund enquiries for Online Postage |
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| Service | Phone number | Opening hours | Information |
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08457 782 677
Overseas - +44 131 316 7482 | 8am - 6pm, Monday to Friday | | |
08457 641 641
Overseas +44 131 316 7483 | 8.30am - 5pm, Monday to Friday | |
| Service | Phone Number | Opening Hours | Information |
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| Redirections online | From within UK - 08457 740 740
International callers - +44 1752 387 116 | 8am - 6pm, Monday to Friday.
8am - 1pm on Saturdays | Call this number to contact a Customer Service advisor |
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| Query about our website | From within UK - 08456 060 406
International - +44 1226782503 | 8am - 6pm, Monday to Friday | Call this number with questions about our website and how to use it. |
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| Service | Phone Number | Opening Hours | Information |
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| Recruitment | 0845 600 1801 | 8am – 5.30pm, Monday to Friday. | Call this number if you have a Recruitment enquiry. |
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For Parcelforce Worldwide employment queries please visit the jobs section of their website at www.parcelforce.com/jobs
For Post Office Ltd employment queries please visit the jobs section of their website at www.postoffice.co.uk/jobs.
For queries relating to our Intellectual Property and to get permission to use the Royal Mail brand and logo please visit www.royalmail.com/ip.
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