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Redelivery & Fee to Pay
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* Indicates a required field
Title:*
-- Please select --
Miss
Mr
Mrs
Ms
Dr
Sir
First name:*
Last name:*
Email address:*
Please provide at least one of, flat number, property name or number:*
Flat number:
Property name:
Property number:
The postcode we attempted to deliver to:*
Your telephone number:*
Date on the "Sorry you were out" / "Fee to Pay" card:*
Please use the format dd/mm/yyyy
Reason for non-delivery:*
-- Please select --
A signature is required
It's too big for your letterbox
The sender didn't pay full postage
There's a customs charge
If there is a 13 character reference number on your "Sorry you were out" or "Fee to Pay" card, please enter it here:
Description of problem:
Redeliveries Only
You need to leave 48 hours before we can redeliver an item to you. This will allow time for the item to get back to the delivery office and be assigned for the redelivery.
Redelivery date you had requested:
Please use the format dd/mm/yyyy
Please tick the box if redelivery address details are different from address above.
Please provide at least one of, flat number, property name or number:*
Flat number:
Property name:
Property number:
Postcode:*
Note:
We can only deliver to a different address within the same postcode area. A postcode area is determined by your local Delivery Office and is the area that they deliver to. We cannot redeliver to an address outside of this area. In most cases, for example, if you live in SE25, the same postcode area would be any other postcode commencing SE25.
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