Smilers® are customised stamps which include your own photo.
Just pick a Smilers® stamp and upload your photo.
- Perfect for events, celebrations and special occasions.
- Buy in sheets of 10 or 20.
Available now from our online shop, mobile app or by post.
Which will you choose?
There are lots of stamps to choose from to suit any occasion including birthdays, weddings, party invitations and thank you cards as well. They make great gifts too!
We've got something suitable for everyone and any occasion. Take a look at our full range below.
St Georges Flag
If you are working from a laptop or desktop computer:
Out and about or reclining on the sofa? All these apps are free to download.
If you only have a hard copy (that is a printed photograph) available, you can order your Smilers® by post.
You will need
- A printer to print the form
- Your photograph
- A payment method: cheque, Visa, Mastercard or Maestro card.
- You won't need a stamp as you can send it freepost!
Send to (address can also be found on the form):
Smilers® stamps come in sheets of 10 or 20 with prices starting at £10.20.
Stamp sheets 1 sheet Postage and packing Smilers® prices 1st Class (sheet of 20) £18.65 £1.45 1st Class (sheet of 10) £10.20 £1.45 International Europe - 97p (sheet of 10) £14.45 £1.45 International Worldwide - £1.28 (sheet of 10) £18.50 £1.45
The above prices apply to stamps and photos using the same design and image.
- Photos should be landscape format (that is wider than they are tall).
- Smilers come in sheets of 10 or 20 of the same image.
Using Smilers in our online shop
Prepare your photo before you get started and save it somewhere handy.
Maximum file size: 5MB
At a resolution of 72ppi you should choose a minimum 1,000 pixels width in order to get a good quality print out of your stamps.
Remember - if it looks blurry or low quality on screen, it will look the same when we print it. So pick a good quality image and make sure the quality is retained after you crop or edit.
Using Smilers apps
Easy - the apps just let you pick a photo from your photo albums. You don't even need to worry about size - but pick a good quality landscape one.
Ordering by post
- If you would like to use more than one photo, please complete a separate order form for each one.
- Your photo should be landscape format (wider than it is tall).
Close-up shots work very well.
The smallest size we can process is: 3.5cm x 5cm
The largest size we can process is: 18cm x 12cm
- We also accept digital PDFs or JPEG images on CD. The resolution should be minimum 200 pixels per inch (ppi).
- We can't process negatives or slides.
- We don't offer photo editing services - so we can't enlarge or improve your photo.
- Smilers® photos must be in good taste to go through the mail (read more in the Terms and Conditions in the section below).
- Smilers® stamps must be ordered in multiples of 10.
- Your original photograph will be returned with your order but wherever possible, you should retain a copy of your original photo.
- To make re-ordering easier, we'll retain your photo in digital form for six months. If you don't want us to do this please tick the opt-out box at the bottom of the order form.
- Delivery normally takes no more than 5 working days.
Smilers® are intended for use on standard size letters and greeting cards. We don't recommend using them for postage on Large Letters and Parcels. For further info visit Size and Weight formats.
Search help for more answers...
Customised Stamps: Terms and conditions
1 These terms and conditions apply to all orders for Smilers® stamps.
2 You must ensure that (and represent to Royal Mail that):
2.1 you have the right to copy the image contained in the material you submit; and
2.2 you have obtained the permission of any person (or their parent or legal guardian) who appears in the material, for their image to be reproduced.
3 Royal Mail may require you to provide satisfactory evidence of you having the necessary rights and/or permissions referred to in paragraph 2.
4 Royal Mail may refuse to reproduce submitted material if (or if Royal Mail believes that):
4.1 you do not or may not have the rights and/ or permissions referred to in paragraph 2;
4.2 it is or may be defamatory;
4.3 it depicts partial or full nudity;
4.4 it is offensive, obscene or indecent;
4.5 it promotes any particular religious beliefs or may offend against any person’s religious beliefs;
4.6 it may be offensive to any social, ethnic or other group;
4.7 it is political in nature or may be identified with a political cause or campaign;
4.8 it is intended for use in a commercial or business context;
4.9 it is not in keeping with Royal Mail’s brand integrity and/or may otherwise bring Royal Mail into disrepute;
4.10 it consists of or includes stamp imagery; or
4.11 it is in any other way inappropriate to appear on a Smilers® stamp.
5 Rejected orders will be refunded and the submitted material returned to you (except for defamatory, offensive, obscene or indecent materials which may be destroyed or forwarded to the Police).
6 You will pay Royal Mail for any costs or damages which Royal Mail incurs as a result of the reproduction of any material submitted by you which is defamatory or which breaches any other person’s copyright, privacy or other rights in any way.
7 Copyright in the Smilers® stamp will belong to Royal Mail and you will not have the right to reproduce it.
8 Royal Mail will try to return submitted material to you in good condition. However the handling and copying process may result in damage to submitted material and Royal Mail does not accept liability for such damage.
9 If you have agreed that Royal Mail may keep digital copies of submitted material, copies will generally be kept for 7 days from the order (or re-order) date but may be destroyed at any time.
10 Reproduction is limited by the quality of the submitted material and the printing process so may not be exact or flawless.
11 Smilers® stamps used for postage may be obscured by a post mark.
12 Personalised Smilers® 1st class and 2nd class stamps are not suitable for large letter mail.
13 Stamp designs are subject to change.
14 As Smilers® stamps are customised stamps, you will not be able to cancel your order and obtain a refund once your order has been accepted by Royal Mail.
15 Royal Mail will try to dispatch orders within 5 working days of receipt but you should allow plenty of time when ordering Smilers® stamps. A higher postage and packaging charge will apply to deliveries to non-UK addresses.
16 Royal Mail may withdraw Smilers® stamps at any time and will refund payments made for unprocessed orders.
17 If you have any questions or queries, or wish to make a complaint, please contact our Customer Services by calling 0345 074 2000, writing to us at Smilers, FREEPOST SC0 5817, Edinburgh, EH12 9PH or by emailing us at: firstname.lastname@example.org
18 As a consumer, you have legal rights in relation to products that are faulty or not as described. These legal rights are not affected by anything else in these Terms and Conditions. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office.
19 Any contract between us shall be governed by and construed in accordance with English law. This means that any dispute or claim arising out of or in connection a contract between you and Royal Mail will be governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.
20 Royal Mail is a trading name of Royal Mail Group Ltd. Registered in England and Wales, Number 4138203, Registered office 100 Victoria Embankment, London EC4Y 0HQ. Smilers®, Royal Mail Cruciform and the colour red are all registered trade marks of Royal Mail Group Ltd.