Need to boost your online sales? eBay says that difficulty in returning items is a common barrier to bidding and buying. Make sure you have a clear returns policy , respond quickly to queries and retain your edge over the competition.
Use Royal Mail to manage your returns and your customers can drop off their parcels to one of our 11,800 Post Office® counters. For many this is easier than having to wait in for a courier or travel to a distant depot.
Give your customers extra peace of mind (and attract increased bids and sales), with Freepost Standard returns. Simple to set up, you can chose from 1st Class or 2nd Class, handwritten or pre-printed options.
Royal Mail Tracked Returns™ offer peace of mind for you and your customers. As well as additional tracking, the service offers:
- Choice of delivery speeds
- Free returns for your customers
- Convenient drop off at the Post Office®
- Free proof of posting
- Inclusive compensation cover up to £50
Royal Mail Special Delivery Guaranteed Returns™ is a returns service offering guaranteed delivery by 1pm next working day. You can also enjoy the same Special Delivery Guaranteed quality for fast, safe, signed for returns.
- Tracked from despatch to delivery
- Guaranteed* next day return delivery by 1pm
- Free to your customers
- Inclusive compensation cover of £500 with up to £2,500 available
- Option to brand your packaging
- Send one item per annum per site to access our Special Delivery Guaranteed Returns parcels services
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- Extra security
- 9am or 1pm delivery