Clear addressing

Address your mail fully and clearly and always include the zip code or postcode and the country in English. The country must be written on the last line of the address in CAPITALS rather than using abbreviations. Please also check the size and weight restrictions for the country you are sending to before posting. Find out about addressing your items to Western Europe or Rest of the World

Return address

Remember to include a UK return address on all post you send so that we can return it to you if it can’t be delivered, free of charge.

Envelopes

When using dark coloured or red envelopes please use a white label to display the address. This helps us to read the address quickly and accurately. Also avoid using very small or square envelopes to send cards and letters.

Correct postage paid

Check that you’re using the correct tariff when sending mail and remember that if you are sending an item to the Republic of Ireland, you will need to use international postage rates. Underpayment can cause delays to delivery. Check our current prices.

Packaging

You should select packaging that best suits the contents of your packet. Packaging material should protect the items enclosed from damage and be fastened securely to avoid them coming undone in transit.

Cash and Valuables 

If you need to send money use a postal order or personal cheque – avoid posting coins. If you are sending overseas you will need to use International Signed For™ or Airsure® 

Customs Declaration 

If you send a packet outside of the EU,  you must remember to complete and attach a customs declaration for each item. 

Where to take your mail for posting

 

To a Post Office®

We have a network of around 11,000 Post Office® branches nationwide - to find out which is the closest to you, use our Branch finder 

To a Postbox®

There are 115,000 Postboxes® nationwide, so from just about wherever you are, there's one not too far away.

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