Welcome to our help centre
All the help and advice you could ever need.
- Are there any addresses you won't deliver to?
- What happens if you can't deliver something?
- Receiving mail from overseas
- Can you give me some advice about security?
- Do you have any advice about identify theft?
- I think I've had an email from a company pretending to be Royal Mail
- How do I opt out of receiving any leaflets or unaddressed promotional material?
- Delivering mail to multi-occupied addresses
- Why do I receive my mail at different times?
- What can I do about scam mail?
We deliver to 99.9% of UK addresses, but there are a few exceptions.Read the full article