With a fast, reliable, and affordable service as standard, we ensure sending your business mail overseas is convenient and cost-effective.
But for a little added peace of mind, take a look at the products that make up our International Business Tracking and Signature services:
Tracked & Signed is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation.
Ideal for sending important or valuable goods, offering tracking at five points after despatch as well as an online confirmation of delivery.
Your item will be tracked until it leaves the UK and only handed over at its final destination once we have a signature from the recipient.
All our Tracking and Signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.
Tracking and Signature items travel in a separate network while they’re in the UK, and we provide proof of posting and compensation up to £50 as standard. We also offer the option of extra compensation up to £250 to protect valuable items against loss or damage.
The availability of our Tracking and Signature services depends on where your item is going.
Where applicable, you’ll be able to track your item via our Track your item service.
Signature on delivery
A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. However, we do not provide a copy of the signature to you as part of the service.
We offer our large volume international business customers discounted rates. To work out the cost of your mailing, take a look at our International Business Tracking & Signature Services rate card, or download our pricing calculator.
You can send items using our International Tracking and Signature services, as long as they fall within the length, width, height and weight sending criteria we’ve outlined below.
You can send anything bigger or heavier through Parcelforce Worldwide.
Letters not exceeding:
- Length: 245mm Width: 165mm
- Thickness up to and including: 5mm
- Weight up to 100g
Large Letters not exceeding:
- Length: 381mm Width: 305mm
- Thickness up to and including: 20mm
- Weight up to 500g
Parcels not exceeding:
- Height + Width + Depth no greater than 900mm and no single side longer than 600mm
- Weight up to 2kg*
Tube/rolls not exceeding:
- Length: 900mm
- Length + 2 x diameter should not be more than 1040mm
- Weight up to 2kg*
*Printed Papers allowable up to 5kg.
To use International Business Tracking and Signature services, you’ll need an Online Business Account.
Whether you have an account or not, call us on 08457 950 950 and we’ll be happy to get you started and answer any questions you might have.
Before you mail
Take a look at our International Business Tracking and Signature User Guide. Here you’ll find more details about the options we offer, along with advice on preparing your mail for collection including sorting, bagging, addressing, and any paperwork you’ll need to complete.
Changes to country definition and removal of low volume countries as separate selections
Following changes to our international portfolio on 31 March 2014, we moved to using ISO standards to define our countries as destinations. As a result we have removed any destination that is not a country in its own right from OBA and DMO. We’ve also removed some smaller countries with very low volumes of mail as selections in their own right. These now fall into other country codes. Download a full list of destination changes.
Already using International Tracking, International Signed or International Tracked & Signed?
Find out all you need to know about sorting and presenting your mail, including downloads in our International Mail sortation guide.
How to buy
Whether you have an account or not, call us now and we’ll be happy to get you started and answer any questions you might have.