Door to Door separates your marketing materials from junk mail
Support Centre
Why Royal Mail?
A trusted brand
Royal Mail Door to Door is proud to announce membership of the prestigious 'Top 50 Call Centre for Customer Service' programme. This programme demonstrates to our customers, and our staff, that we provide the best service in our industry.
Our non-competing item policy
Door to Door Response
We are the only provider to help you with every aspect of your door to door campaign, from planning and delivery to response handling and data analysis. You'll get a more targeted door drop campaign, quantifiable results, and better insights into your key customers.
More details on Door to Door Response
Boundary Match
Sustainable® Mail makes leaflet delivery environmentally friendly
Read more about Sustainable® Mail.
Document Library
Download product information, from application forms to user guides.
All the documents are available to download in Adobe Acrobat PDF format. If you don't already have it you can download the free Acrobat Reader.
| Terms & Conditions inc Appendices | Last Updated |
|---|---|
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Door to Door Terms and Conditions Terms and conditions of the Royal Mail Door to Door service Version April 2010, File Size 79 kb |
12/03/10 |
| Rate Card/Pricing | Last Updated |
|---|---|
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Door to Door prices 2012 Indicative pricing 9 April 2012. Version January 2012, File Size 52 kb |
09/01/12 |
| User Guide | Last Updated |
|---|---|
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Door to Door User Guide User guide for door to door Version June 09, File Size 73 kb |
03/07/09 |
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Door to Door Booking Form (Excel doc) Booking Form for Door to Door. To be sent to: doortodoor_sales@royalmail.com Version Feb2010, File Size 75 kb |
25/02/10 |
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Door to Door Response Print Guide How to print your response item and the criteria that you need to follow to produce that item. Version January 2011, File Size 554 kb |
13/01/11 |
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Door to Door Response user guide Information on how the service works and details of how to access the secure site for campaign evaluation. Version January 2011, File Size 326 kb |
13/01/11 |
| General Information | Last Updated |
|---|---|
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Door to Door Proof of Delivery Form Form for proof of delivery of door to door items Version May 2009, File Size 25 kb |
27/05/09 |
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Delivered by Royal Mail logos Black and red logos for door to door distributions Version June 2009, File Size 3876 kb |
12/06/09 |
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Handover Arrangements How and where to handover your items Version Nov 09, File Size 2025 kb |
24/11/09 |
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Door to Door Box Pallet Label Box/pallet label for door to door Version 2011, File Size 31 kb |
14/10/11 |
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Door to Door Category Code Lists Royal Mail Door to Door Item Category Codes Version 1, File Size 46 kb |
22/11/10 |
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Door to Door Bandings for 9 April 2012 Detail of the postcode bandings for 9 April 2012 (9 bands) Version January 2012, File Size 488 kb |
09/01/12 |
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Direct Debit Mandate Instruction to your bank or building society to pay by direct debit Version August 2011, File Size 109 kb |
08/08/11 |






