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Door to Door separates your marketing materials from junk mail

Why Royal Mail?

"People don't ignore their post. They take time to look through it, their mind is focused on the task and they're ready to read so any unaddressed door drop material that's part of the mail is much more likely to be taken on board." DMIS Door to Door Trends Survey.

A trusted brand

Top 50 call centres for customer service 2010
A recent survey* highlighted that people are more likely to take notice of unaddressed mail, leaflets and flyers if they are delivered by Royal Mail, which means your promotion is in safe hands. Our postal staff will hand deliver your mail to each individual household, ensuring it lands on the doormat safe and sound. We'll also provide you with a guide to our process and relevant contacts so that the whole process runs as smoothly as possible. *DMIS Door to Door Trends Survey.

Royal Mail Door to Door is proud to announce membership of the prestigious 'Top 50 Call Centre for Customer Service' programme.  This programme demonstrates to our customers, and our staff, that we provide the best service in our industry.

Our non-competing item policy

Our service thrives on creating results for your company. Without this we wouldn't have the great reputation we hold for our door drop service, and that's why we operate a non-competing item policy. Just by indicating a category code during the booking process, we'll be able to identify when to deliver your mail in order to give it the best stand out from the competition as possible. As a result you can be rest assured your mail will get noticed.

Door to Door Response

Reading a mailing

We are the only provider to help you with every aspect of your door to door campaign, from planning and delivery to response handling and data analysis. You'll get a more targeted door drop campaign, quantifiable results, and better insights into your key customers.

More details on Door to Door Response

Boundary Match

With Boundary Match you can mail multiple postcode sectors in one geographical area. See how Boundary Match works.

Sustainable® Mail makes leaflet delivery environmentally friendly

Our Sustainable® Mail system aims to minimise the environmental impact of door drops by helping you to make your mailings more environmentally friendly. Once this has been achieved, we'll pay to offset any remaining carbon produced by your mailing and you'll be able to proudly label your post to prove that it's environmentally aware.

Read more about Sustainable® Mail.

Document Library

Download product information, from application forms to user guides.

All the documents are available to download in Adobe Acrobat PDF format. If you don't already have it you can download the free Acrobat Reader.

Terms & Conditions inc Appendices Last Updated
Door to Door Terms and Conditions
Terms and conditions of the Royal Mail Door to Door service
Version April 2010, File Size 79 kb
12/03/10
Rate Card/Pricing Last Updated
Door to Door prices 2012
Indicative pricing 9 April 2012.
Version January 2012, File Size 52 kb
09/01/12
User Guide Last Updated
Door to Door User Guide
User guide for door to door
Version June 09, File Size 73 kb
03/07/09
Door to Door Booking Form (Excel doc)
Booking Form for Door to Door. To be sent to: doortodoor_sales@royalmail.com
Version Feb2010, File Size 75 kb
25/02/10
Door to Door Response Print Guide
How to print your response item and the criteria that you need to follow to produce that item.
Version January 2011, File Size 554 kb
13/01/11
Door to Door Response user guide
Information on how the service works and details of how to access the secure site for campaign evaluation.
Version January 2011, File Size 326 kb
13/01/11
General Information Last Updated
Door to Door Proof of Delivery Form
Form for proof of delivery of door to door items
Version May 2009, File Size 25 kb
27/05/09
Delivered by Royal Mail logos
Black and red logos for door to door distributions
Version June 2009, File Size 3876 kb
12/06/09
Handover Arrangements
How and where to handover your items
Version Nov 09, File Size 2025 kb
24/11/09
Door to Door Box Pallet Label
Box/pallet label for door to door
Version 2011, File Size 31 kb
14/10/11
Door to Door Category Code Lists
Royal Mail Door to Door Item Category Codes
Version 1, File Size 46 kb
22/11/10
Door to Door Bandings for 9 April 2012
Detail of the postcode bandings for 9 April 2012 (9 bands)
Version January 2012, File Size 488 kb
09/01/12
Direct Debit Mandate
Instruction to your bank or building society to pay by direct debit
Version August 2011, File Size 109 kb
08/08/11

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