Door to Door

Our existing prices will be changing for all door drops taking place on or after 8th April 2013. We’re making these price changes in order to ensure we continue to accurately align our operational costs with the amount that we charge for the service we provide.

Changes to Royal Mail’s Door to Door pricing tariffs

For items weighing up to 20g, prices will increase in line with RPI, on average by 3%. This means, for example, that a standard item weighing up to 20g will increase from £62 to £63.50 per 1,000 items excluding VAT. Prices for items weighing between 60g and 100g will increase by up to 4% on average and prices between 100g and 200g will increase by up to 5% on average. This reflects the costs associated with handling heavier weight items. Full details of our new prices can be found here:

Door to Door Rate Card from 8 April 2013 - Excel Spreadsheet

Door to Door Rate Card from 8 April 2013 - PDF Document

Postcode Sector bandings

The number of postcode sector bandings remains unchanged at 9 sector bands for door drops of over 200,000 items. However, to more closely reflect the costs of delivery in certain areas, we are changing the band distribution across our postcode sectors from 8thApril 2013. Any changes to prices as a result of the change to bandings are factored in to the 2013 tariff increases highlighted above. A breakdown of the postcode sectors together with the assigned banding can be found here:

Door to Door postcode band sectors from 8 April 2013

Changes to Door to Door Terms and Conditions

We have made some amendments to our current Terms and Conditions. The key changes are as follows:

• We have introduced a restriction on items relating to more than one company, legal entity or organisation being provided in one delivery, which solves issues that are encountered operationally from the handling of this type of contract. The provisions relating to multi-ad items continue to apply.
• In order to improve the speed of making a booking for our customers, we are introducing an email signature process that will allow agreements to be returned and processed more quickly.
• We have introduced a one company per contract clause to help us improve our handling of distributions. This does not eliminate version variations within each contract.
• We have amended the costs charged in relation to the reworking of contracts that we receive. We are reducing the cost of the first one hour of work from £100 to £50. Each subsequent hour of work will be charged at £25.

A copy of the new Terms & Conditions can be found here:

Door to Door Terms & Conditions from April 2013

If you wish to find out more about our latest service offerings you can email us at doortodoor@royalmail.com or call our Helpdesk on our new Freephone number – 0800 169 1194.

We want to make your next Door Drop campaign as easy to pay for as possible. That’s why you pay for your campaign when you complete the booking form. If you don’t have an account with us, you simply pay by credit card. If you prefer, we can send you an invoice.

Contact form

If you have any questions, fill in our contact form - just provide your details and we’ll call you back.

Send an email

Or you can send us an email doortodoor_sales@royalmail.com

By Phone

Call our team on 08457 950 950. Lines are open 8.30am to 5.30pm Monday to Friday.

We’ve made it as straightforward as possible to book and pay for your next Door to Door campaign.

Use our online booking tool

Keep in mind that it takes three weeks to set up our service.

You can also call us on 01865 796 981, or send us an email doortodoor_sales@royalmail.com