Business Changes File™ is the only business suppression tool that both excludes addresses of closed businesses and updates the addresses of businesses that have moved. We’ve designed it for our B2B customers who depend on accurate address data. With Business Changes File™, you can:
- reduce marketing costs
- increase response rates
- win new business from lapsed customers.
If your business database isn’t up to date, you could be wasting your direct marketing budget on dead addresses. Business Changes File™ is available as a data set supplied under license on a monthly or quarterly basis so you can keep your database up-to-date.
Business Changes File™ will give you an accurate database. You’ll get better results from your Direct Marketing campaigns and reduce the amount you spend on handling returns. The file highlights businesses that have close or moved, so you can exclude them from your campaigns.
Business Changes File™ is the only product that contains data from our comprehensive redirection service. Businesses applying for a Redirection must submit the necessary paperwork and evidence that confirms their identity. The data is accurate and trusted.
Easy to use
You simply match your marketing database against Business Changes File™ to find business records or companies that have moved. Matching records can trigger an investigation, a sales call or a customer satisfaction call. If a business on the list has moved, simply apply the new address provided by Royal Mail.
Talk to your Account Manager to discuss the right options for you. Prices will depend on multiple factors such as a licence (with further options) or a 'pay as you use service'.
If you don’t have an Account Manager, contact you the Royal Mail Sales Centre on 08457 950 950
Phone our team on 08457 950 950. We’re there from 8.00am to 7.00pm, Monday to Friday.
To find out more about how Business Changes File can help you, speak to your Royal Mail contact.
- How many records are included in Business Changes File™?
- Is it possible to test the files before buying?
- How should I apply Business Changes File™ in relation to customer and prospect databases?
- What sources of data are used for Business Changes File™?
- Why should I be confident about the information in the Business Changes File™?
- Can Business Changes File™ be disaggregated for use as a suppression only product?
Search help for more answers...
How many records are included in Business Changes File™?
Approximately 30,000 records per month.Back to top
Is it possible to test the files before buying?
Yes. We can test a sample of your data and provide a summary of the percentage of matches identified as gone away, out of business or changed address.Back to top
How should I apply Business Changes File™ in relation to customer and prospect databases?
Flags that appear in customer database records should trigger an investigation. You can contact the companies to verify their circumstances.Back to top
What sources of data are used for Business Changes File™?
Royal Mail’s Business Redirection file.Back to top
Why should I be confident about the information in the Business Changes File™?
Royal Mail data is collected from Business Redirection forms signed by two directors, partners or officers authorising the redirection of the organisation’s mail. Prior to a record being made available for the first time, the data is verified by a call centre. This data is updated periodically.Back to top
Can Business Changes File™ be disaggregated for use as a suppression only product?
Yes. It can be disaggregated to supply either a suppression only service or to complete updates alone. In other words, it can update and append new information without suppressing any data.Back to top