Timed Delivery

It’s your choice

Opt for the same time every day from 6.00am Monday to Saturday*, or ask for your mail to be delivered on the same day each week or month, if that’s more convenient. We’ll also deliver any other mail to your business with the normal delivery round. The only thing we ask is that you’re within 10 miles of a delivery office and you don’t need your mail any earlier than 6.00am.

* Exact times and dates are subject to availability. Details available on application.

Our 15 minute promise

We’ll deliver within 15 minutes either side of your chosen delivery time. To find out more about our compensation terms, check our Timed Delivery terms and conditions:

Timed Delivery Terms & Conditions July 2009

We want to be flexible too

You can use Timed Delivery together with Special Delivery Guaranteed™ and Special Delivery Guaranteed Returns™. If you are located outside the 10 mile radius from a delivery office, get in touch with your Royal Mail account manager or call us on 08457 950 950. We’ll see if there’s another way of getting your mail to you at a time that suits.

Setting up a Timed Delivery couldn't be easier. Complete the application form below and tell us, which day and what time you want your delivery.
Information on how to pay (either by invoice or cheque for a minimum of one month) is included in the form. 

First download, print and complete the Timed Delivery application form and follow the instructions.

Before applying, make sure you have read the Timed Delivery terms and conditions.

Need to set up an account?

You don’t need to have an account with us to use Timed Delivery, but if you want to pay for Timed Delivery via account, find out more by contacting us on 08457 950 950.

Many of our customers have Account Managers

If your business has a Royal Mail Account Manager, contact yours and find out more about how choosing to use Timed Delivery can help make your operation more efficient.

Already have an account?

If you already have an account, contact us on 08457 950 950 and we will tell you how to add Timed Delivery. It will speed things up if you can have your account number to hand when you ring us.