Secure Mail Opening is for businesses, organisations and authorities for whom the confidentiality and integrity of their mail is paramount. Mail will receive state-of-the-art opening, screening and sorting attention and prevent:
- sudden building closures
- personnel evacuations
- commercial and operational disruption

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Why choose Secure Mail Opening
The ultimate in mail security
Secure Mail Opening is unprecedented security for incoming mail. Not only will this highly specialised service augment your business continuity strategy, but your mail will receive unsurpassed state-of-the-art opening, screening and sorting attention. Any harmful contents can be isolated and dealt with. We use regularly tested equipment and fully trained and security-cleared employees who are kept aware of emerging risk trends and threats.
How it works
Prior to delivery, your mail is X-ray screened in a purpose-built building equipped to detect powders and other harmful substances. Opening the mail in this safe environment, gives us the opportunity to detect anything visible to the naked eye that represents a threat or danger. We know what action to take when a threat or hazard is encountered and we have strict procedures in place to deal with it.
Who is it for?
Our Secure Mail Opening unit is available to customers who are located in and around Central London, who receive more than 1,000 items per day. It is for businesses, organisations and authorities for whom the confidentiality and integrity of their mail is paramount. The pre-sorting part of the process is essential to many, because the mail can be segregated according to previously agreed identifiers, and can swiftly reach its recipients. It can also be delivered with confidence because those important prior checks have been made on its contents.
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How to buy
Royal Mail’s Secure Mail Opening services are bespoke, subject to availability and offered at our discretion. Prices depend on the options you select. We’ll carry out a risk assessment in advance of any contractual offer. Minimum entry levels may apply.
To use Secure Mail Opening you'll need to have an account with Royal Mail. You’ll be a customer already spending over £5,000 a year.
Need to set up an account?
If you don’t already have one, you can contact us on 08457 950 950.
Already have an account?
If you or your business already has an account, contact us on 08457 950 950 We will tell you how to add Secure Mail Opening . It will speed things up if you can have your Royal Mail account number to hand when you ring us.
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Available now
from our online shop
If your item fits in the box
and weighs under 2kg
post it at
the Small Parcel rate.
