Pouch Services™

We offer two different types of contracts. Plus, there’s Royal Mail Relay® for higher weight pouches:

• Average weight contract
  We charge a flat rate per pouch (500g, 1kg, 2kg, 5kg and 10kg), based on the average weight of all your pouches. We may review this average weight and make adjustments.
• Up to weight contract
  We charge a fixed price for each different pouch weight (500g, 1kg, 2kg, 5kg and 10kg). So if you use three different weights, each pouch would have a weight and size limit. For example, if your customer service centre sends 700g on average, they would use the 1kg pouch. If Head Office averages 4-5kg, the 5kg pouch is the answer. And if there’s a yearly mailing of 9kg for publications, then the 10kg offers the best solution.

Royal Mail Relay®

Do you have a lot to move? Whether it’s computer parts or cancelled cheques, Royal Mail Relay® gives you a higher maximum weight. It’s a fast, tracked service with the option of pick up and delivery outside of normal business hours. Find out if Relay® suits your business.

To use Royal Mail’s Pouch Service™ you'll need to have an account with us.

Need to set up an account?

If you don’t already have one, you can contact us on 08457 950 950.

Many of our customers have Account Managers

If your business has a Royal Mail Account Manager, contact yours and find out more about how choosing to use Royal Mail Pouch services™ can speed up business and save you money.

Already have an account?

If you already have an account, call us on 08457 950 950 and we will tell you how to add Royal Mail Pouch services™ to it. It will speed things up if you can have your Royal Mail account number to hand when you ring us.