Relay®

Get in touch with our team and we’ll be happy to discuss prices and payment.

Need to set up an account?

If you don’t already have one, you can contact our Business Centre on 08457 950 950.

Many of our customers have Account Managers

If your business has a Royal Mail Account Manager, contact yours and find how Royal Mail Relay® can keep your business connected.

Already have an account?

If you already have an account, contact a member of our business team on 08457 950 950. They will tell you how to add Royal Mail Relay® to your account. It will speed things up if you can have your Royal Mail account number to hand when you ring us.

Or you can send us an email.

If you have multiple stores, offices, branches or service teams across the UK, Royal Mail Relay® can help you collect items at one point and deliver them to the next. With our network of 1,400 handover points, we can increase efficiency and help you save money.

Preparation

Our team can manage a wide range of items and distribution streams including cheque clearings pouches, third party supplies, internal mail, point-of-sale material, stationery, uniforms, computer equipment, service parts and returns. We collate your items for delivery, freeing up your staff to concentrate on their jobs. And because we can deliver out-of-hours, your team won’t waste time waiting for, or dealing with, their deliveries.

Speed

We offer fast delivery including scheduled timed deliveries for important items such as cheques or other time-sensitive mail.

Tracking options

We’ve invested in tracking technology and a robust management information system that gives you visibility and provides supporting data to help you manage your services.

Customers can choose the option of bespoke management information and have online access to enquiries through our information system.

Flexibility

Royal Mail Relay® is tailored to your individual needs. You can choose from a range of delivery options including in-night, overnight or same day options. We can collect your items after normal office hours and deliver them before business begins the next day.

Security

Our team are trustworthy, reliable, and extensively vetted to Royal Mail standards. Our operational sites have secure key storage, alarmed strong-rooms, motion detection alarms and ‘stop and search’ capabilities.