UPDATE 14 May 2015
We’re aware of an email scam being sent from the address ‘firstname.lastname@example.org’. This is not a Royal Mail email. Please do not open or click on any links within the email.
Scams are schemes to con you out of your money. They can come by phone, email or post. There are hundreds of scams – fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams and pyramid selling; this list is by no means exhaustive.
Action Fraud is an organisation run by the National Fraud Authority, a government agency, which provides information about various scams and a 24-hour facility where you can get advice and report fraud. If you feel that you have received scam mail you should report it to Action Fraud. The police may then arrange to recover this mail and assess it to see if it is fraudulent. If it is, they will take the appropriate action.
It is important to remember that Royal Mail is bound by the Universal Service Obligation and is required by law to deliver all mail entrusted to it.
How to recognise it
Action Fraud has provided an excellent guide to help you recognise potential ‘scam mail’.
What to do
If you are unsure on what to do next if you have received ‘scam mail’, Action Fraud can help with their step-by-step guide