Please note that 48 working hours notice is required for a redelivery. If your item is due to be returned prior to this you will need to collect it from the Delivery office.
Making it easy to pick up your mail
For security reasons, Special Delivery™ and Royal Mail Tracked® items cannot be redelivered to another address.
No stone unturned
If there’s no return address on the outside, we send mail to the National Returns Centre in Belfast. They’ll open the mail and return it if the name and address of the sender is inside, as long as it’s not a newspaper, magazine or advertising.
A final attempt
Finding out more
Undeliverable mail? Take a look at the other reasons we might not be able to deliver your mail.