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However, before you call, why not see if the Frequently Asked Questions on our Help Centre and Business Help Centre can help you?
What would you like to contact us about?
| Service | Phone number | Opening hours | Information |
|---|---|---|---|
| General personal enquiries |
Within UK - 08457 740 740 Textfone 08456 000 606 |
8am - 6pm, Monday to Friday. 8am - 1pm on Saturdays |
Call this number to contact a Customer Service advisor |
| Business enquiries |
Within UK - 08457 950 950 Textfone 08456 000 606 |
8am - 6pm, Monday to Friday | Call this number to contact our Business Service Centre. |
| Postcode enquiries | ||||
|---|---|---|---|---|
| Weekday peak times | 0906 302 1222 | Call this number to find a Postcode. Calls cost 50p per minute, to a maximium of £5 | ||
| Off peak | 08457 111 222 | Call this number to find a Postcode outside normal office hours. Calls charged at the local rate | ||
| Textphone | 08456 000 606 | Telephone number for the hard of hearing | ||
| Service | Phone number | Opening hours | Information |
|---|---|---|---|
| SmartStamp | 0845 600 1334 | 8am - 5.30pm, Monday to Friday | This number is for technical enquiries and account/refund enquiries for SmartStamp. Alternatively e-mail us at smartstamp@royalmail.com |
| Online Postage | 0845 611 3425 | 8am - 5.30pm, Monday to Friday | This number is for general enquiries, technical enquiries and refund enquiries for Online Postage. Alternatively e-mail us at onlinepostage@royalmail.com |
| Service | Phone number | Opening hours | Information |
|---|---|---|---|
| Online shop - for business use and bulk orders for stamps | |||
| Online shop |
08457 782 677 Overseas - +44 131 316 7482 |
8am - 6pm, Monday to Friday | Call this number to enquire about online shop Business and bulk orders. Alternatively e-mail us at business.enquiries@royalmail.com |
| Online shop - for stamp collectors or small ordes for stamps | |||
| Online shop |
0845 266 8756
08457 641 641 |
8am - 8pm, Monday to Sunday |
Opening hours are for the duration of the London 2012 Olympic Games. Call this number to enquire about online shop stamp collecting and small stamp orders or e-mail us at philatelic.enquiries@royalmail.com |
| Service | Phone number | Opening hours | Information |
|---|---|---|---|
| Redirections online |
From within UK - 08457 740 740 International callers - +44 1782 668 007 |
8am - 6pm, Monday to Friday. 8am - 1pm on Saturdays |
Call this number to contact a Customer Service advisor |
| Query on our website |
From within UK - 08456 060 406 International - +44 1226782503 |
8am - 6pm, Monday to Friday | Call this number with questions about our website and how to use it. |
| Service | Phone number | Information |
|---|---|---|
| Recruitment | Not available |
The application process is only available online. Support is available through our job FAQs to enable you to apply for vacancies. Please don't call the telephone numbers above as the advisors will not be able to help you with queries about jobs. |
