Save time, money and space by asking us to open and sort your inbound letters and packets. We’ll deliver your mail already opened, with the contents sorted; which means you can:
- get organised and be more in control when the post arrives
- rely on us to batch the mail’s contents to your specification
- have a systematic approach to distributing incoming mail contents.
Have it all your own way
Get your business mail pre-sorted each working day and delivered to you ready to for the rounds.
With Royal Mail’s Mail Opening service, you can arrange to receive whatever has reached our mail centre addressed to your business, opened and organised into selections of your choice. That means it’s open when it arrives, and fit for you to distribute with no fuss.
Working with the experts
There isn’t much we can’t do to help you streamline processes in a busy mailroom. And of course, Mail Opening can be used with a range of Royal Mail’s other workflow services too, all of which aim to boost efficiency in that department.
We’ll carry out your Mail Opening with due care and according to your instructions: just tell us what you want to achieve.
If you value being able to manage large and diverse volumes of mail quickly and systematically, then Mail Opening is for you.
To use Mail Opening you'll need to have an account with Royal Mail. You’ll be a customer already spending over £5,000 a year.
Need to set up an account?
If you don’t already have one, you can contact our Business Centre on 08457 950 950*.
Many of our customers have Account Managers
If your business has a Royal Mail Account Manager, contact yours and find out more about how Mail Opening can benefit your business - and let your people get on with more essential tasks.
Already have an account?
If you already have an account, contact us on 08457 950 950*. We will tell you how to add Mail Opening to your account. It will speed things up if you have your Royal Mail account number to hand when you ring us.
Search help for more answers...
Are there any restrictions or entry criteria?
Yes, there are. There is a minimum volume threshold of 1,000 items per day.Back to top
How much does Mail Opening cost?
Because these services are provided on a customised basis, we do not publish standard pricing schedules. Prices are dependent on a number of factors, for example, contract length, volume of mail, resource requirements etc. and are therefore developed on a completely bespoke basis. Indicative prices may be available, but only once your requirements are fully understood.Back to top
Can Mail Opening services be integrated in our existing mailroom or document imaging operation?
Yes, they can. We could reduce the burden on your mailroom or scanning operation by opening and sorting mail prior to delivery.Back to top
How is my mail sorted after being opened?
We tailor the way in which mail is presented to you - just as you want it. That might be by document type, addressee, envelope colour, by format, with or without envelope and so forth.Back to top
Does all my mail have to be opened if I use the Mail Opening service?
No. We can open all or part of your mail, depending on your requirements, so long as the number of documents to be opened exceeds the minimum volume threshold of around 1,000 items per day.Back to top
*Calls may be recorded and monitored for training and compliance purposes. Calls cost 5p per minute plus your telephone company's network access charge.
Monday to Friday 8am-6pm