Business Keepsafe

We’ll keep your mail safe while you’re closed

With Business Keepsafe, we’ll hold your mail safe when your business is closed, helping to prevent theft and fraud.

At a Glance 

  • Keeps your mail safe for up to 66 days
  • Delivers your mail the first available day after you reopen
  • Takes just five days to set up

How does it work?

If you’re closing your business for a period of time, then we can retain all of your mail – including items that require a signature – for up to 66 days. When you reopen, we’ll deliver all of your mail items together in one batch. From the day we receive your application, it takes just five days to set up your Business Keepsafe.

When will your mail be delivered?

When you book, let us know the date when your business will reopen, and we’ll deliver your mail on the first available delivery date after this.

For any signed deliveries that have been held, we’ll try to get a signature from you at point of delivery. Please note, if you’re closed for more than 18 days after the signature was due, we will need to return these items to the sender.

Anything else you need to know?

Visit the Help page for more information and answers to frequently asked questions about this product.

PDF icon Royal Mail Keepsafe Terms and Conditions