Welcome to our help centre
All the help and advice you could ever need.
- I’ve got a Business Keepsafe™ and mail has been delivered, what shall I do?
- I run my business from home, which service do I apply for Business or Personal?
- I’ve got a Redirection in place, how is this affected?
- What if I receive mail that needs a signature while I’m closed?
- Is there anything you won’t keep for me?
- I’m re-opening earlier than I originally expected, can I go into my local Delivery Office and pick up my mail?
- We're closing for the holidays soon, are we too late to apply for the Business Keepsafe™
- We’ve not received our Business Keepsafe confirmation letter
- Mail has been delivered during the Business Keepsafe period